Team Manager

Job Summary The purpose of the role is to Meet the business objectives initiated by the respective country Retail Assets Business Customer focused need-based selling Deepen customer relationship and sell credit cards and maximize penetration from Internal channels only Key Responsibilities Business Drivers Achieve personal sales target Segment focus customer focussed needs-based selling Being a Credit Cards Clients Executive focus has to be on internal Branch and Intra channel sourcing HVS customer relationship and fulfilling needs with respect to Assets Customer Experience Operational quality - Error free customer application documentation Responsive and responsible selling Practice appropriate sales and marketing skill Ensure nil Customer complaints Risk Assurance Conduct CDD MLP TCF diligently Zero tolerance - Fraud Mis-selling Attend training acquire knowledge and apply to job function Adhere to all policies guidelines and procedures comply with local regulatory requirements To comply with all applicable money laundering prevention procedures and in particular report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager Must be a graduate MBA s would be an advantage Candidates having Sales experience of at-least 1 year in the Retail Banking Industry especially Credit Card experience will be preferred Candidate having AMFI IRDA and other relevant certification certification will be preferred Good knowledge of the selected market and customer segments would be an advantage Strong communication and negotiation skills with the ability to influence outcomes Strong inter-personal skills which encourages and promotes enthusiasm and team spirit Qualifications Graduate Post Graduate consistent academic career Extensive sales experience 2 to 5 years Sales focused and highly target oriented Able to pick up new concepts quickly Able and excited about going out to meet new customers Competitive awareness benchmarking Excellent communication interpersonal relationship building skills Banking knowledge of the product Management Information Skills Good Interpersonal Skills Customer and Service Orientation Skills and Experience Good Interpersonal Skills Customer and Service Orientation Banking knowledge Management Information Skills Competitive awareness benchmarking Excellent communication interpersonal relationship building skills Able to pick up new concepts quickly Able and excited about going out to meet new customers Coordinate customer events for the cluster along with the product team Aggressive Sales call plans to acquire large prospective customers through referrals About Standard Chartered We re an international bank nimble enough to act big enough for impact For more than 170 years we ve worked to make a positive difference for our clients communities and each other We question the status quo love a challenge and enjoy finding new opportunities to grow and do better than before If you re looking for a career with purpose and you want to work for a bank making a difference we want to hear from you You can count on us to celebrate your unique talents and we can t wait to see the talents you can bring us Our purpose to drive commerce and prosperity through our unique diversity together with our brand promise to be here for good are achieved by how we each live our valued behaviours When you work with us you ll see how we value difference and advocate inclusion Together we Do the right thing and are assertive challenge one another and live with integrity while putting the client at the heart of what we do Never settle continuously striving to improve and innovate keeping things simple and learning from doing well and not so well Are better together we can be ourselves be inclusive see more good in others and work collectively to build for the long term What we offer In line with our Fair Pay Charter we offer a competitive salary and benefits to support your mental physical financial and social wellbeing Core bank funding for retirement savings medical and life insurance with flexible and voluntary benefits available in some locations Time-off including annual leave parental maternity 20 weeks sabbatical 12 months maximum and volunteering leave 3 days along with minimum global standards for annual and public holiday which is combined to 30 days minimum Flexible working options based around home and office locations with flexible working patterns Proactive wellbeing support through Unmind a market-leading digital wellbeing platform development courses for resilience and other human skills global Employee Assistance Programme sick leave mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth with opportunities to reskill and upskill and access to physical virtual and digital learning Being part of an inclusive and values driven organisation one that embraces and celebrates our unique diversity across our teams business functions and geographies - everyone feels respected and can realise their full potential 37761