(15h Left) Customer Care Representative

3 days ago

Gurgaon Haryana, India Selective Placement Consultants Full time

Role - Customer Care Representative KPI - Customer satisfaction score Conversion percentage KRA - Customer communication Coordination with logistics finance quality departments for resolution Maintaining CRM tools reports Manage incoming phone calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate valid and complete information by using the right methods tools Meet personal customer service team sales targets and call handling quotas Handle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Keep records of customer interactions process customer accounts and file documents Follow communication procedures guidelines and policies Take the extra mile to engage customers Skills required - Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt respond to different types of characters Excellent communication and presentation skills Ability to multi-task prioritize and manage time effectively Graduate

  • Customer Care Representative

    4 days ago

    Gurugram, Haryana, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time

    As a Customer Care Representative, you will play a crucial role in shaping the customer experience for our fast-growing D2C kids fashion brand. You will be the face of our brand, engaging with customers and ensuring their satisfaction. Key Responsibilities: - Manage incoming calls, resolving customer issues promptly and effectively - Conduct outbound calls...

  • Customer Care Representative

    4 days ago

    Gurgaon, India Glory Power Solutions Pvt Ltd Full time

    We are Hiring!!! **Role : Customer Care Representative** **Location**: Gurugram, Haryana **Language : Marathi and Telugu** **Qualification**: 12th / Graduate **Experience**: 0- 1 years **Salary**: 15k - 20k CTC **Shift**: General shift and Rotational Week off **Roles and Responsibilities**: Understanding the products and services provided by the...

  • Customer Care Representative

    1 week ago

    Gurugram, Haryana, India Infiniserve IT Solution Pvt Ltd Full time

    **Designation - Customer Care Representative** **Key Responsibilities**: - Identify and assess customers' needs to achieve satisfaction - .Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. - Provide feedback on the efficiency of the customer service process.. **Required...

  • Customer Care Representative

    1 week ago

    Gurgaon, Haryana, India Infiniserve IT Solutions Inc. Full time ₹ 29,00,000 - ₹ 35,84,000 per year

    Designation - Customer Care RepresentativeKey Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or social media.Identify and assess customers' needs to achieve satisfaction.Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.Provide feedback on the...

  • Customer Care Representative

    6 days ago

    Gurgaon, India Hop Electric Mobility Pvt Ltd Full time

    We are hiring an energetic customer care professional for a leading Automobile brand. **Responsibilities** - Managing large volume of customer calls - Stay friendly and helpful - Accurately document customer interactions - Determine opportunities for new sales - Sell products to established customers through up-selling and cross-selling - Resolve all...

  • Customer Care Representative

    3 days ago

    Gurgaon District, Haryana, India G R Management Full time

    International Customer Care Executive Gurgaon, Haryana, India Undergraduates/Graduates A leading insurance aggregator, is seeking enthusiastic individuals for the role of International Customer Care Executive. In this position, you will engage with customers in the UK, US, and Dubai, offering them our services without resorting to cold calls. Day shifts...

  • Customer Care Service

    4 days ago

    Gurgaon, India Vlebazaar Full time

    Job Description: Customer Care Service Position: Customer Care Service Representative About the Company: VLEBazaar is a rapidly growing e-commerce platform based in India, established in 2015. As one of India's top 100 startups, VLEBazaar aims to provide high-quality products at affordable prices, even in rural areas. We are currently seeking dedicated and...

  • Customer Service Representative

    1 week ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Service Representative

    17 hours ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Service Representative

    3 days ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...