Customer Care Representative

1 day ago

Gurugram Haryana, India Infiniserve IT Solution Pvt Ltd Full time

**Designation - Customer Care Representative**

**Key Responsibilities**:

- Identify and assess customers' needs to achieve satisfaction
- .Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- Provide feedback on the efficiency of the customer service process..

**Required Skills & Qualifications**:

- Bachelor's degree in any discipline (preferred).
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Excellent communication and presentation skills.
- Prior experience in customer service or support roles is an advantage.

**Preferred Qualifications**:

- Experience in telecom, BPO, and Tele sales industries is a plus.
- Fluency in English and Hindi.

**Contact No. 9430856675**

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹29,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How soon you can join If Selected?

**Language**:

- English (required)

Work Location: In person

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