Lead - Customer Success
3 weeks ago
Job Description - Building value-based customer relationships - Gathering intelligent product feedback and recommendations from the customers - Developing customer focused processes for ensuring customer success - Applying domain expertise to close deals - Ensuring high user adoption of the customer success management application - Implementing best practices to improve customer success - Ensuring smooth onboarding handoff Skills youll need: - A passion for customer success and laser focus on providing customer value. - 8+ years of overall experience in dealing with customers. - Ability to understand, articulate, interact with, and manage customer expectations - Open to travel to customer locations on short notice, when required. - Experience dealing with large, complex accounts, building relationships at the C-level. - A 4-year degree in engineering or equivalent - PMP is an added advantage - Knowledge of how enterprise implementations, professional services, and support processes work will be a definite plus.
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Customer Success Lead
2 weeks ago
Hyderabad, Telangana, India Akrivia HCM Full time ₹ 8,00,000 - ₹ 24,00,000 per yearCustomer Success LeaderLocation: Hyderabad (preferred) | Travel across India/SEA/GCCExperience: 1015 years in HCM/HR Tech Customer Success; 5+ years leading teamsTeam size: Manage 15–20 CSMs/onboarding/adoption specialistsRole SummaryOwn post-sales outcomes across all HCM modules (Core HR, Leave & Attendance, PMS, payroll touch-points, integrations at a...
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Lead - Customer Success
11 hours ago
Hyderabad, Telangana, India Zenoti Full time ₹ 6,00,000 - ₹ 12,00,000 per yearZenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients...
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Lead - Customer Success
3 weeks ago
Hyderabad, India Zenoti Full timeJob Description Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps...
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Customer Success
4 days ago
Hyderabad, Telangana, India Colosseum Tech (FalconAVL) Full time ₹ 9,00,000 - ₹ 12,00,000 per yearLocation:HyderabadExperience:0–2 years in Customer Success / ImplementationEmployment Type:Full-timeTravel:Up to 50% for client meetings and implementationsEducation:MBA preferred (any specialization) or relevant Bachelor's degreeIndustry Experience:Transport | Facilities | HR | Enterprise SaaSCompanies to Hire From:SaaS companies, consulting firms, or...
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Customer Success
1 week ago
Hyderabad, India Centra Technologies USA Full timeDepartment - Sales - Job posted on - Jul 14, 2021 - Employee Type - Full Time - Experience range - 0 - 1 year **Role: Customer Success** **Experience** - 0 - 1 Year **Location** - Hyderabad **About Customer Success**: **Responsibilities**: - Establish clear client retention goals - Process milestones for the clients and employees to work toward - Assist...
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Customer Success Manager
7 days ago
Hyderabad, India Simba Technologies Full timeJob Description Responsibilities Trusted Advisor & Relationship Management - Act as the primary point of contact and strategic advisor for enterprise customers. - Build and nurture executive-level relationships to influence business outcomes and ensure long-term partnership value. - Lead renewal discussions, Quarterly Business Reviews (QBRs), and Success...
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Customer Success Manager
6 days ago
Hyderabad, Telangana, India Innovya Technologies Full time ₹ 12,00,000 - ₹ 24,00,000 per yearCore ResponsibilitiesTrusted Advisor & Relationship ManagementAct as the primary point of contact and strategic advisor for enterprise customers.Build and nurture executive-level relationships to influence business outcomes and ensure long-term partnership value.Lead structured renewal discussions, QBRs (Quarterly Business Reviews), and Success Reviews to...
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Customer Success Manager
4 days ago
Hyderabad, Telangana, India Innovapptive Full time ₹ 1,50,00,000 - ₹ 2,50,00,000 per yearCustomer Success Manager Location: Hyderabad, India Employment Type: Full-Time; Salaried Compensation: Base Salary, Bonus, Medical Job Description About Us At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and "Code-Free" connected worker platform for SAP and IBM...
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Customer Success Manager
4 days ago
Hyderabad, Telangana, India Innovapptive Full time ₹ 12,00,000 - ₹ 24,00,000 per yearCustomer Success ManagerLocation: Hyderabad, IndiaEmployment Type: Full-Time; Salaried Compensation: Base Salary, Bonus, MedicalJob Description About UsAt Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and "Code-Free" connected worker platform for SAP and IBM Maximo and...
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Customer Success Manager
2 weeks ago
Hyderabad, Telangana, India KonnectNXT Full time ₹ 6,00,000 - ₹ 18,00,000 per yearRole DescriptionWe're looking for aCustomer Success Managerto drive product adoption, build strong client relationships, and lead long-term success across key accounts. This is anonsite role based in Bangalore, ideal for candidates with2–4 years of experiencein customer success or account management within the SaaS and supply chain space.Location:Bangalore...