Customer Success Manager

1 day ago


Hyderabad, Telangana, India KonnectNXT Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Role Description

We're looking for a
Customer Success Manager
to drive product adoption, build strong client relationships, and lead long-term success across key accounts. This is an
onsite role based in Bangalore
, ideal for candidates with
2–4 years of experience
in customer success or account management within the SaaS and supply chain space.


Location:
Bangalore (Onsite)


Experience:
2–4 years

𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀


• Own onboarding, engagement, and retention for D2C and SMB clients


• Drive adoption of new product capabilities 


• Collaborate across product and delivery as the voice of the customer 


• Track key success metrics and ensure platform utilization 


• Proactively manage risk and solve issues

𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀


• 2+ years in SaaS customer success or account management 


• Brand side supply chain experience is a must 


• Exposure to AI/ML-led products is a plus 


• Strong communication and problem-solving skills 


• High ownership mindset, comfortable in fast-paced environments 


• Experience with strategic clients preferred



  • Hyderabad, Telangana, India insightsoftware Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job DescriptionThe Manager - Customer Success will be responsible for the managing CSA Teams in CoE, CSA team's performance, prioritizing leadership requirements, and activities, will be responsible for Customer Success team in India . You will proactively engage with our customers to ensure they realize value from our products and solutions, leading to both...


  • Hyderabad, Telangana, India ORBCOMM Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Join Us as Customer Success Manager (CSM)Join our team as a Customer Success Manager and take the lead in driving customer satisfaction and retention. In this pivotal role, you'll build and nurture strong relationships with clients, ensuring they achieve maximum value from our solutions. You'll collaborate with cross-functional teams, develop tailored...


  • Hyderabad, Telangana, India Orbcomm Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Join Us as Customer Success Manager (CSM)Join our team as a Customer Success Manager and take the lead in driving customer satisfaction and retention. In this pivotal role, you'll build and nurture strong relationships with clients, ensuring they achieve maximum value from our solutions. You'll collaborate with cross-functional teams, develop tailored...


  • Hyderabad, Telangana, India ORBCOMM Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Join Us as Customer Success Manager (CSM)  Join our team as a Customer Success Manager and take the lead in driving customer satisfaction and retention. In this pivotal role, you'll build and nurture strong relationships with clients, ensuring they achieve maximum value from our solutions. You'll collaborate with cross-functional teams, develop tailored...


  • Hyderabad, Telangana, India insightsoftware Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job DescriptionCore ResponsibilitiesTrusted Advisor & Relationship ManagementAct as the primary point of contact and strategic advisor for enterprise customers.Build and nurture executive-level relationships to influence business outcomes and ensure long-term partnership value.Lead structured renewal discussions, QBRs (Quarterly Business Reviews), and...


  • Hyderabad, Telangana, India Aqua Security Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    About the RoleWe are seeking a passionate and experienced Customer Success Manager (CSM) to join our Digital Scaled Success Team in Hyderabad, India. As part of a global initiative to manage customers with an ARR ≤ $100K and a combined portfolio of $10M, you will play a vital role in driving customer onboarding, enablement, product adoption, and retention....


  • Hyderabad, Telangana, India Zenoti Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Customer Success Manager Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more....


  • Hyderabad, Telangana, India NNIIT Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionNNIIT is India's premier learning platform designed to enhance students' learning abilities through practice and assessment. We offer effective e-learning modules, practice sessions, and test series for students from 6th to 12th grade. Our platform is dedicated to improving educational outcomes for students across the country.Role...


  • Hyderabad, Telangana, India Bentolabs Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    About PropFlo :PropFlo is an AI-powered CRM built exclusively for the real estate industry, designed to help developers, brokers, and agents streamline their entire sales lifecycle. From lead management and customer engagement to deal closures and renewals, PropFlo enables real estate professionals to manage their operations more efficiently, improve...


  • Hyderabad, Telangana, India Darwinbox Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Customer Success Manager ensures customers achieve their desired outcomes by building strong relationships, providing support, and guiding them through product adoption. They focus on customer retention, satisfaction, and driving long-term business growth.About Darwinbox:Darwinbox is Asia's fastest-growing HR technology platform. Brainchild of alumni from...