Business Development Executive

1 Operations Management Oversee daily operations of the gym and beauty parlour Ensure studio cleanliness hygiene equipment readiness and facility maintenance Monitor stock levels and ensure timely procurement Supervise service delivery and ensure SOPs and checklists are followed Support smooth workflow across departments 2 Human Resource Management Recruit train and manage gym and beauty staff Prepare staff schedules and ensure shift coverage Conduct staff meetings and daily briefings Handle staff welfare PF ESI leaves incentives attendance Maintain grooming standards and staff performance evaluations 3 Customer Experience Client Relations Ensure exceptional customer service throughout the client journey Greet clients warmly and provide personalised assistance Handle complaints professionally and resolve issues promptly Maintain client records membership follow-ups and renewal tracking Collect and analyse customer feedback to improve services 4 Sales External Relationship Building Promote studio services to walk-ins enquiries and nearby businesses Visit local cafes boutiques tuition centres and women-centric shops to attract new clients Distribute brochures flyers and promotional materials Build and maintain relationships with influencers community members and local partners Convert enquiries into confirmed sales memberships packages beauty services Achieve monthly sales targets set by the management Engage confidently and actively to increase conversions 5 Community Building Marketing Coordination Plan and manage monthly community events workshops fitness demos beauty talks women s meetups etc Maintain customer engagement through WhatsApp groups follow-ups and reminders Collect client testimonials with consent and support social media promotions Promote seasonal offers packages and referral programs Execute loyalty programs and membership drives 6 Business Development Responsibilities A Lead Generation Client Acquisition Generate new leads through community outreach referrals and social media engagement Convert leads into appointments memberships and package sales Maintain daily weekly lead and conversion reports B Market Research Competitor Analysis Monitor competitor offerings pricing promotions and new trends Share monthly insights and improvement recommendations Identify potential market gaps and new service opportunities C Partnerships Local Networking Build collaborations with local businesses schools colleges offices ladies groups Arrange tie-ups for bulk packages workshops and beauty camps Maintain ongoing partnerships to generate recurring business D Outreach Field Marketing Conduct outdoor activities to promote services in nearby areas Visit public areas to spread brand awareness confidently Distribute offers discount cards festival promotions and brochures E Community Engagement Brand Building Develop strategies to grow and maintain a strong women s community Organise monthly campaigns to keep customers active and loyal Participate in local events exhibitions and women-focused gatherings F Reporting Growth Planning Prepare weekly and monthly BD reports sales leads outreach activities Coordinate with the Operations Manager for business expansion plans Support new service launches and promotional events 7 Administration Financial Management Maintain operational reports daily weekly monthly Oversee billing cash handling and payment processing Ensure accurate invoicing and proper documentation Coordinate with management on marketing plans and growth initiatives Ensure compliance with safety standards and local regulations Job Type Full-time Work Location In person