Service Training

Responsible for the quality management framework and driving training programs that enhance service delivery across all customer touchpoints. Quality Management and Process Improvement, Training and Development, Team Leadership and Coaching. Required Candidate profile5 years of experience in service quality and training preferably within customer experience...

Service Training ProfessionalAs a seasoned service training professional, you will play a pivotal role in elevating service delivery standards across various customer touchpoints. Your expertise will be instrumental in driving quality management frameworks and training programs that foster excellence in service.

We're Hiring: Training Manager (Hospitality Background) Location: Mumbai | Immediate Joiners PreferredHave you trained teams in 5-star hotels, luxury airlines, or concierge services? Do you know what world-class service looks like — and how to instill it in others? At Pinch, we bring the polish of luxury hospitality into private homes. From managing homes...

Naandi Foundation is dedicated to eradicating poverty through sustainable models that deliver essential services efficiently and equitably. As a freelance trainer, you will play a vital role in shaping the future of marginalized communities by imparting domain skills.Role OverviewThis is a freelance role for trainers located in Chennai and Tamil Nadu....

Job Title: Technical Training SpecialistAs a Technical Training Specialist, you will play a pivotal role in ensuring customer satisfaction and delivering exceptional service quality. Your primary objective is to train regional customer service organizations through the 'train-the-trainer' concept, empowering them to provide top-notch service.Your...

Job Summary Job Title: Textile Training LeadLocation: Marol, Mumbai (K12 Techno Services Pvt. Ltd. Office)Reports To: Head - Visual Arts Role Overview The Textile Training Lead will be responsible for end-to-end curriculum planning, implementation, teacher training, program quality assurance, and student impact in our overall visual arts education for K12...

Role & responsibilities Lead TrainerResponsible for handling a team of Trainers Training Data Analysis Training efficacy measurement NHT batches TNI, TNA Refresher sessions Catering to Client's Ad hoc requirements Designing and implementing process specific training content Stakeholder Management -Client Management -Training Refresher...

Job Summary: We are seeking a detail-oriented and proactive professional to lead the training, onboarding, and ongoing development of our front-end staff. This role plays a critical part in ensuring exceptional customer service delivery by equipping staff with the skills and knowledge they need, minimizing attrition through engagement, and upholding...

esign and implement core training programs for new hires and existing employees across BPO functions. Conduct training needs analysis in collaboration with operations and quality teams. Facilitate classroom and virtual training sessions on communication, process knowledge, customer service, and compliance. Monitor and evaluate training effectiveness through...

esign and implement core training programs for new hires and existing employees across BPO functions. Conduct training needs analysis in collaboration with operations and quality teams. Facilitate classroom and virtual training sessions on communication, process knowledge, customer service, and compliance. Monitor and evaluate training effectiveness through...