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Opd & Supermarket Executive

2 months ago

Mumbai Maharashtra, India Ayushakti Ayurved Pvt Ltd Full time

Location: Ahamednagar, maharashtra
Salary upto Rs. 17000/- per month
Experience: 2 years
Education: Graduate
**Able to travel to Mumbai for training for **the **initial few days**

**Purpose of Job**:

- To assist/guide patients in consultation with the doctors
- To ensure consultation with the clients is provided per ISO standards
- To give on-the-job training to new joiners
- To ensure 100% satisfaction of the patients/clients

KRAs’
- Manage patient queries and provide them with best services
- Visit other units for on-the-job training minimum 10-30 days in a year.

**Duties and Responsibilities**:

- Responsible for attending new / follow-up patients coming to consult doctors.
- Attending and responding to phone calls as per ISO standards
- Organizing the case cards/files as per ISO standards.
- Responsible for organizing the Doctor's cabin and providing support of resources to all doctors during their OPD.
- Providing detailed information to patients about the products, facilities, and services and up selling them.
- Providing Information about the products, facilities, and services to the patients.
- Daily updating the Exec. / Sr. Officer for any constraints/issues/feedback.
- Imparting and undergoing training as per company policies.
- Adherence to company policies at all times
- To take regular feedback from guests/patients followed by necessary corrective/preventive actions; if any.
- Ensure to make follow-up patients’ Phone calls regularly.
- Billing of the Supermarket
- Keeping a stock check of the Medicines
- calling minimum 50-60 Patients per day

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Calling: 1 year (required)

**Language**:

- English and Marathi (required)

Work Location: In person

Expected Start Date: 01/04/2024

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