Opd/ipd Billing

5 months ago

Navi Mumbai Maharashtra, India CREDENCE CARE HOSPITAL Full time

A Customer care executive’s overall responsibility for patient satisfaction, and to provide patient centric service.

The major role played by customer care is to coordinating with doctors and fixing appointments, attending the calls, cash collection according to the treatment advice

Detailed duties and responsibilities
- Greeting patients and customers of the Center in a courteous manner and provide any necessary instructions/directions. Informing staff of concerned department patient arrivals.
- Understanding the Hospital Management System we have in place and adhere to the best practices of our

Center in terms of maintaining, updating, and retrieving patient data in the System
- Obtaining and entering new patient demographics
- Reviewing all forms for accuracy and completion according to Center policies prior to accepting
- Other general responsibilities of a Receptionist at a Hospital
- Grooming standards of the centre to be followed
- Billing for the patients and closure of account on daily basis before leaving
- Escorting patients and attendants
- Collecting feedback forms from the patients and documenting the same. End of the month preparing and analyzing reports to manager (feedback and other reports)
- Maintaining the In & out appointment timings and end of the month preparing reports sending it to manager.
- Appointment booking and follow ups for OPD patients.
- Resechulding of the OPD appointments

Daily reports sending it to all concern department

Skills and specifications

1.Willingness to discover and develop meaningful patient relationship

2. Friendly, Polite and tactful attitude

3.Excellent communication and good presentation skills

4.Ability to cope up with multiple projects and deadlines

5.Ability to motivate and energize the fellow team members

6.Ability to tackle with diverse customers

7. Willing to build a long -term relationship with the customer

Key Result Areas
- Grooming and Proper appearance: Proper grooming with provided uniform usage of ID cards
- Deviations : Untidy uniform without proper grooming not wearing ID cards 5 times -1

Untidy uniform without proper grooming not wearing ID cards 4 times -2

Untidy uniform without proper grooming not wearing ID cards 3 times -3

Untidy uniform without proper grooming not wearing ID cards 2 times -2

Perfect grooming and proper appearance with ID cards -5
- Appointment coordination - Fixing the appointment according to doctors schedule and rescheduling appointments as and when needed

Deviations : Failing to fix and rescheduling appointments for more than 5 times - 1

Failing to fix and rescheduling appointments for more than 4 times - 2

Failing to fix and rescheduling appointments for more than 3 times - 3

Failing to fix and rescheduling appointments for more than 2 times - 4

Fixing Proper appointment without any Errors-5

OP Billing - Collecting payments before consulting the doctors and before procedure

Deviations : Failing to collect charges and wrong billing for more than 5 times - 1

Failing to collect charges and wrong billing for more than 4 times - 2

Failing to collect charges and wrong billing for more than 3 times - 3

Failing to collect charges and wrong billing for more than 2 times - 4

Collecting charges as per SOP’s without wrong billing -5

Documenting OPD and IP reports - Maintaining all the OPD and IP report and sending it to concern department by end of the day without any errors

Deviations : Failing to send the reports without any errors more than 5 times - 1

Failing to send the reports without any errors more than 4 times - 2

Failing to send the reports without any errors more than 3 times - 3

Failing to send the reports without any errors more than 2 times - 4

Proper reports without any errors and sending it in time-5

Collecting feed Back - Collecting feedbacks of all IP and OP patients documenting on daily basis sending in to concern department once in a month

Deviations : Failing to collect feedback forms from 80% patients in a month - 1

Failing to collect feedback forms from 60% patients in a month - 2

Failing to collect feedback forms from 40% patients in a month - 3

Failing to collect feedback forms from 20% patients in a month - 4

Failing to collect feedback forms from 10% patients in a month - 5

IP Billing - Collecting the payment before the procedure, cross checking about the materials used and issued before closing the bill and then giving the discharge clearance by coordination with nursing and pharmacy department.

Deviations : Failing to close the bill without cross checking about consumption also gave discharge clearance for more than 5 times in a month -1

Failing to close the bill without cross checking about consumption also gave discharge clearance for more than 4 times in a month -2

Failing to close the bill without cross checking about consumption also gave discharge clearance for more than 3 times in a month -3

Failing to close the bill without cross checking abo

  • Ipd/opd Billing Executive

    5 months ago

    Malad, Mumbai, Maharashtra, India HR Hosp Full time

    Preparing Billing in hospital, IPD & OPD billing and handling cash Preferably Hospital experience Rotational Shift ( Morning, Evening, Night) Immediate Joining **Salary**: ₹15,000.00 - ₹25,000.00 per month **Experience**: - total work: 1 year (preferred) Work Location: In person **Speak with the employer** +91 9833450178

  • Opd / Ipd Billing for Hospital

    3 days ago

    Mumbai, Maharashtra, India HR Hosp Full time

    **Job Title**:IPD/OPD for Hospital **Location**:Malad West - Processing different mode of payments for billings - OPD /IPD /CASUALTY /OT & DAY CARE - Welcome patients / relatives/ all external stakeholders/ Consultant doctors in person or telephonically and provide for information related to services - Serve as primary point of enquiry for patient /...

  • Ipd Billing Officer

    2 months ago

    Pune, Maharashtra, India Medipoint Hospital Pvt Limited Full time

    Job Responsibilities: Execute the Patient Experience Service Delivery Model for Customer Excellence across IPD/ OPD. Ensure that the patients is an informed user of the services across IPD/ OPD Execute programs to improve the quality of customer care across the IPD/ OPD Ensure correct & error free billing To prepare OT Bill of operated patients. To update...

  • Ipd Billing Executive

    5 months ago

    Balewadi, Pune, Maharashtra, India Umarji Mother And Child Care Hospital Full time

    Daily patient rounds. - IPD patient billing. - To liaison with concerned departments to resolve patient complaints. - To explain admission packages to patients as and when required and resolve their doubts. - To resolve queries related to billing. - Monthly analysis of IPD and OPD feedbacks. - Monitor QI related OPD and quality. - To ensure effective...

  • Billing Assistant Ipd opd govt Schemes

    2 months ago

    Baner, Pune, Maharashtra, India Symbiosis International University Full time

    Symbiosis University Hospital & Research Centre is a 900 bedded Multi-Super Specialty Hospital, requires: Position: Office Assistant in the Department of IPD/OPD billing, Govt scheme _MJPJAY etc Qualification: Graduate Experience: Experience 1 to 4 years in hospitals in OPD_IPD billing or MJPJAY/Govt schemes etc. **WORKING IN ROTATIONAL SHIFTS INCLUDING...

  • Ipd Executive Hospital

    1 month ago

    Mumbai, Maharashtra, India HR Hosp Full time

    **JOB TITLE**: IPD Executive Hospital **LOCATION**: Malad (W) **TERMS**: Full Time **SALARY**: 15000 - 22000 **REQUIREMENTS**: 8 hours morning and evening shift (rotational shift) with 6 day working and 10 hours of night shift for 4 days. **MEDICAL** - Patient Experience (preferably in hospital sector) / Fresher **QUALIFICATIONS**: Graduate **Brief...

  • Opd Executive Hospital

    1 month ago

    Mumbai, Maharashtra, India HR Hosp Full time

    **JOB TITLE**: OPD Executive Hospital **LOCATION**: Malad **TERMS**: Full Time **SALARY**: 15000 -22000 **REQUIREMENTS**: 8 hours morning and evening shift and 10 hours of night shift (rotational shift) with 6 day working. **MEDICAL**: Patient Experience (**1 years’ experience, preferably in hospital sector**) /...

  • Ipd Billing Executive

    2 months ago

    Ulwe, Navi Mumbai, Maharashtra, India Bone and Joint Care Multispeciality Hospital Full time

    Designation - IPD Billing executive Experience - Freshers also welcome Qualifications - 12th Job roll - Patient admission - preparing patient ipd bill - Co-ordination with Dr consultant & nursing & medico team. - Preparing data base - handling mediclaim pre auth & final approval **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,000.00 -...

  • Hospital Billing Assistant

    5 months ago

    Andheri Railway Station, Mumbai, Maharashtra, India Brahma Kumari’s Global Hospital and Research Centre Full time

    **IPD** - To check daily bills for pending dues. discounts - To follow up on bill dues with the respective - To be scrutinized discount approvals submitted by the IPD - To settle IPD bills ( except TPA & RGJAY bills) - To follow up with IPD regarding settlement status of TPA bills. - To follow up for TDS with IPD staff. - To check & settle credit/corporate...

  • Hospital Experienced Billing Executive for

    5 months ago

    Mumbai, Maharashtra, India Matoshree Gangubai Sambhaji Shinde Hospital Full time

    Responsible for managing daily operations of the IPD and OPD billing department. - Oversee the preparation of estimates and bills - Undertakes bill preparation and audits the patient bill record before generation of final bill. - Oversee the accuracy of the OPD and IPD billing, various reports and implementation of the policies and protocols. - Attends...

  • Ipd Billing Executive

    18 hours ago

    Pune, Maharashtra, India Lotus Hospital Full time

    Urgent hiring IPD Billing Executive at multispeciality hospital in Pune. Experience : 2+ years relevant stable experience required with Mid/ Large multispeciality hospital in handling IPD Billing. Qualification : Any Graduate/ Post Graduate. Roles & Responsibilities : - Manage IPD Billing Desk - Efficiently handle queries to ensure accurate & courteous...

  • Opd Billing

    5 months ago

    Navi Mumbai, Maharashtra, India Make Visions Outsourcing Pvt Ltd Full time

    **Designation: OPD Billing -Manager** **Department: Billing and Credit Qualification: Graduate (Preferred Science Background)** **Minimum Experience: 10+ years of experience (Preferred healthcare experience)** Job Responsibilities: - Arrange payment plans and counsels patient or patient attendants and arrange packages, which are affordable by them. -...

  • Opd Billing

    5 months ago

    Navi Mumbai, Maharashtra, India Make Visions Outsourcing Pvt Ltd Full time

    Designation: OPD Billing -Manager Department: Billing and Credit Qualification: Graduate (Preferred Science Background) Minimum Experience: 10+ years of experience (Preferred healthcare experience) Job Responsibilities**:Arrange payment plans and counsels patient or patient attendants and arrange packages, which are affordable by them. ** Prepares methods...

  • Billing Executive

    2 months ago

    Mumbai, Maharashtra, India Nakshatra Skill Development Campus PVT.LTD Full time

    **Post**: Billing or receptionist **Location**: Dombivali **Qualification**: - Graduation **Experience**: 1 - 2 year **salary**: - 15000-18000 **Strong Exp in IPD / OPD / Billing** Pay: ₹15,000.00 - ₹18,000.00 per month **Experience**: - total work: 1 year (preferred) Work Location: In person Application Deadline: 30/09/2024

  • Hospital Receptionist

    3 weeks ago

    Navi Mumbai, India Hospital staff Full time

    Greetings from Hospital StaffHOSPITAL STAFF PROVIDES 100% FREE JOBSPost: ReceptionistIPD /OPD BILLINGLocation: KHARGHARSalary: 13K TO 15K DEPENDS ON EXPERIENCEExperience: 15 yearsJob Description:RECEPTIONIST /OPD BILLING /IPD BILLING /FRONT DESK HANDLINGSHIFT TIME : 7AM TO 3PM AND 2PM TO 10PMMORNING AND EVENING DUTYSKILLSANY BACK OFFICE EXPERIENCE OR...

  • Ipd/opd Reception

    5 months ago

    Pune, Maharashtra, India Docthub Health Tech Private Limited Full time

    Description **Responsibilities and Duties** Looking for billing executive having 1-3 yrs of experience into Hospital billing. - Handling Admission & Discharge process of all patients. - Handling OPD Billing. - Handling all Critical care patients Billing / OT Billing. - Maintaining all Daily Report in Excel. - Preparing refund voucher and receipt provided...

  • Ipd-billing Executive

    5 months ago

    Pune, Maharashtra, India Rao Hospital Full time

    Urgent hiring IPD-Billing executive for reputed multispeciality hospital in Pune with 2+ years relevant experience is required. **Role & Responsibilities**: Receive visitors or patients, enter the billing information and finalise them accordingly, prepare final bill for the patients after entering services provided to the patient, perform related clerical...

  • Ipd-billing Executive

    2 months ago

    Pune, Maharashtra, India Rao Hospital Full time

    Urgent hiring IPD-Billing executive for reputed multispeciality hospital in Pune with 1+ years relevant experience is required. **Role & Responsibilities**: Receive visitors or patients, enter the billing information and finalise them accordingly, prepare final bill for the patients after entering services provided to the patient, perform related clerical...

  • Billing Executive

    2 months ago

    Dombivali, Thane, Maharashtra, India Nakshatra Skill Development Campus PVT.LTD Full time

    Post: Billing Executive / Receptionist Location: Dombivali Exp: 1 - 2 year Strong Exp in IPD / OPD / Billing Salary : 15000 to 18000 Pay: ₹15,000.00 - ₹18,000.00 per month Work Location: In person

  • Hospital Receptionist

    3 weeks ago

    Navi Mumbai, India Hospital staff Full time

    Greetings from Hospital StaffHOSPITAL STAFF PROVIDES 100% FREE JOBS Post:Receptionist IPD /OPD BILLING Location: KHARGHAR Salary: 13K TO 15K DEPENDS ON EXPERIENCEExperience: 1 5 years JobDescription: RECEPTIONIST /OPD BILLING /IPD BILLING/FRONT DESK HANDLING SHIFT TIME : 7AM TO 3PM AND2PM TO 10PM MORNING AND EVENING DUTYSKILLS ANY BACK OFFICE EXPERIENCE OR...