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Credit Card Disputes Investigations
2 weeks ago
Dispute’s handling (**VISA** - **Non Fraud Dispute Categories**)
- Chargeback, Pre arbitration, Pre compliance
- Good understanding of the Retail Banking and Credit card disputes
- Familiar with Visa and master card scheme rules
- Dispute reconciliations
- Quality audits to be performed and share feedback to the team & ensure timely corrective actions taken
- Internal MIS to be prepared and shared with clients
- Team support - Respond and provide quick resolution to internal queries
- Excellent in Communication
Schedule:
- Morning shift
**Experience**:
- Dispute’s handling (VISA - Non Fraud Dispute Categories): 1 year (preferred)
- Credit Card Disputes investigations: 2 years (preferred)
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