Credit Dispute

6 months ago

Bengaluru, India Quess IT Staffing Full time

**About Us**

“Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified - a testament to our excellent culture, people, and processes.”

**About Company**

**Roles and Responsibility**

**Job Description**:
Credit Dispute

Exp
- 3 to 5 yrs

Np
- 15days to Immediate

Team Structure Domai Card Dispute Process

3A - Data Process Specialist

Span3+Years of exp

**Job Description**:
Responsibility
- Good understanding of the Retail Banking and Credit card disputes
- Familiar with Visa and master card scheme rules
- Dispute's handling Chargeback, Pre arbitration, Pre compliance
- Dispute reconciliations
- Quality audits to be performed and share feedback to the team & ensure timely corrective actions taken
- Internal MIS to be prepared and shared with clients
- Team support - Respond and provide quick resolution to internal queries

Qualification/Experience

Graduates -BCOM / BBM / BBA, MBA

3-5 years of experience with Basic Knowledge in banking process Credit card disputes and Reconciliations.

Skills and competencies
- Basic MS office knowledge
- Effective communication and coaching skills
- Teamwork
- Ability to work under pressure
- Quick learner
- Problems solving
- Flexible to work in Australian Shift (Starts at 4:30 AM IST)

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