Servicenow Itom

4 months ago

Noida, India HCLTech Full time

**Primary skill set (List 3 mandatory technical skill sets)**:

- Expert in Event Management and Operational Intelligence (ServiceNow ITOM)
- Experienced in modern monitoring tools in IT Ops domain (ITIM, NPMD, APM)
- Proficient in tools for logging, alerting and monitoring onprem/cloud infrastructure, services and performance
- Good understanding of SDLC including analysis, design, implementation, testing, monitoring
- Strong knowledge in version control system (e.g. GitLab, GitHub)

1. Job Description:
2. Job Responsibilities:

- Leverage Event Management AIOps capabilities to build solutions and prevent IT outages at scale
- Lead collaboration with developers, architects, and teams across IT organization to design new and modify existing components of monitoring/AIOps platforms.
- Design and develop enterprise-scale AI Ops solutions through modern monitoring tools & AIOps platforms
- Perform functional analysis and provide work estimates for proposed changes/implementations
- Work within an agile development team in a dynamic fashion having the ability to upskill when needed.
- Foster a high performing environment that enables teams to improve over time doing things correctly, quickly and consistently

3. Nice to Have skill sets:

- Solid foundation of automation and orchestration across systems, processes and workflows (e.g. OpenShift container, Ansible, Puppet, Chef, orchestration platform)
- Experienced in Core Java, Java scripts, Python, Shell scripting
- Understanding in big data, algorithms, and machine learning (e.g. anomaly detection, predictive analysis, automated RCA)
- Knowledge of IT Operations space and Site Reliability Engineer job role is an added advantage
- Intermediate database knowledge. Understanding concept of RDBMS i.e. nested queries, records maintenance.

4. Soft skill sets:
Excellence in teamwork

Good coordination skills

**Salary**: ₹3,500,000.00 - ₹4,500,000.00 per year

**Experience**:

- total work: 10 years (required)

**Speak with the employer**
+91 8168431779

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