HCLTech | Snow ITOM Consultant | noida

2 months ago

noida, India HCLTech Full time

Snow ITOM

Location: Noida, Hyderabad, Chennai, Bangalore, Pune

Experience: 5-13 years


Key Responsibilities:

  • Ideal candidate must be self-motivated with a proven track record in working on ITOM/Discovery using ServiceNow at least 3+ years.
  • Experience with development and implementation of ServiceNow ITSM and Discovery. Perform updates and upgrades to the Discovery Build Basic/Advanced queries to customize and enhance reporting.
  • Perform discoveries and troubleshoot access issues to systems for discovery.
  • Troubleshoot weekly discovery failures Password issues, WMI failures, connectivity problems Perform reconciliation and normalization activity to ensure completeness of data in CMDB Build custom attribute to sync custom inventory for CMDB sync Serve as primary technical point-of-contact ServiceNow ITOM for business users and internal teams
  • Responsible for demos internally, delivery of additional development artifacts and documentation, and knowledge transfer activities as required Work collaboratively with ServiceNow team and business stakeholders to monitor for scope creep and resolve critical path technical issues and challenges.
  • Provide mentorship to developers and platform engineers on technical design standards and best practices.
  • Help maintain expert knowledge of ServiceNow platform and products and ensure mentorship within the team.


Qualifications:

  • Understanding of Configuration Management as it relates to ITIL Experience in the new ServiceNow scoped applications, Virtual agent, Performance Analytics, ATF, Predictive Intelligence, Agent Workspace, Mobile app etc., Web Services Integration (SOAP, REST, JSON, JDBC)
  • Experience implementing systems using the Agile/Scrum methodology Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks Strong communication, Strong presentation and writing skills.
  • Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions


Preferred Skills:

· Minimum ServiceNow CSA certified.

· ITIL certification / CIS/ ServiceNow certification is an advantage

  • Snow ITOM Consultant

    2 months ago

    Noida, India HCLTech Full time

    Snow ITOMLocation: Noida, Hyderabad, Chennai, Bangalore, PuneExperience: 5-13 yearsKey Responsibilities:Ideal candidate must be self-motivated with a proven track record in working on ITOM/Discovery using ServiceNow at least 3+ years.Experience with development and implementation of ServiceNow ITSM and Discovery. Perform updates and upgrades to the Discovery...

  • Snow itom consultant

    2 months ago

    Noida, India HCLTech Full time

    Snow ITOM Location: Noida, Hyderabad, Chennai, Bangalore, Pune Experience: 5-13 years Key Responsibilities: Ideal candidate must be self-motivated with a proven track record in working on ITOM/Discovery using Service Now at least 3+ years. Experience with development and implementation of Service Now ITSM and Discovery. Perform updates and...

  • Snow itom consultant

    2 months ago

    Noida, India HCLTech Full time

    Snow ITOMLocation: Noida, Hyderabad, Chennai, Bangalore, PuneExperience: 5-13 yearsKey Responsibilities:Ideal candidate must be self-motivated with a proven track record in working on ITOM/Discovery using Service Now at least 3+ years.Experience with development and implementation of Service Now ITSM and Discovery. Perform updates and upgrades to the...

  • Snow ITOM Consultant

    2 months ago

    Noida, India HCLTech Full time

    Snow ITOM Location: Noida, Hyderabad, Chennai, Bangalore, Pune Experience: 5-13 years Key Responsibilities: Ideal candidate must be self-motivated with a proven track record in working on ITOM/Discovery using ServiceNow at least 3+ years. Experience with development and implementation of ServiceNow ITSM and Discovery. Perform updates and upgrades to the...

  • Snow ITOM Consultant

    2 months ago

    Noida, India HCLTech Full time

    Snow ITOMLocation: Noida, Hyderabad, Chennai, Bangalore, PuneExperience: 5-13 yearsKey Responsibilities:Ideal candidate must be self-motivated with a proven track record in working on ITOM/Discovery using ServiceNow at least 3+ years.Experience with development and implementation of ServiceNow ITSM and Discovery. Perform updates and upgrades to the Discovery...

  • Snow ITOM Consultant

    2 months ago

    Noida, India HCLTech Full time

    Snow ITOM Location: Noida, Hyderabad, Chennai, Bangalore, Pune Experience: 5-13 years Key Responsibilities: Ideal candidate must be self-motivated with a proven track record in working on ITOM/Discovery using ServiceNow at least 3+ years. Experience with development and implementation of ServiceNow ITSM and Discovery. Perform updates and...

  • Snow ITOM Consultant

    2 months ago

    Noida, India HCLTech Full time

    Snow ITOMLocation: Noida, Hyderabad, Chennai, Bangalore, PuneExperience: 5-13 yearsKey Responsibilities:Ideal candidate must be self-motivated with a proven track record in working on ITOM/Discovery using ServiceNow at least 3+ years.Experience with development and implementation of ServiceNow ITSM and Discovery. Perform updates and upgrades to the Discovery...

  • HCLTech | Snow Functional Consultant | noida

    2 months ago

    noida, India HCLTech Full time

    Snow Functional ConsultantLocation: Noida, Hyderabad, Chennai, Bangalore, PuneExperience: 5-13 yearsKey Responsibilities:Establishing and executing strategic and tactical plans for a full-scale implementation of the ITIL / ITSM framework across organization and related suppliers involved in Service Delivery.Ability to define, articulate, estimate and cost...

  • Snow functional consultant

    4 weeks ago

    Noida, India HCLTech Full time

    Snow Functional Consultant Location: Noida, Hyderabad, Chennai, Bangalore, Pune Experience: 5-13 years Key Responsibilities: Establishing and executing strategic and tactical plans for a full-scale implementation of the ITIL / ITSM framework across organization and related suppliers involved in Service Delivery. Ability to define, articulate,...

  • Snow functional consultant

    2 months ago

    Noida, India HCLTech Full time

    Snow Functional ConsultantLocation: Noida, Hyderabad, Chennai, Bangalore, PuneExperience: 5-13 yearsKey Responsibilities:Establishing and executing strategic and tactical plans for a full-scale implementation of the ITIL / ITSM framework across organization and related suppliers involved in Service Delivery.Ability to define, articulate, estimate and cost...

  • Snow Functional Consultant

    2 months ago

    Noida, India HCLTech Full time

    Snow Functional ConsultantLocation: Noida, Hyderabad, Chennai, Bangalore, PuneExperience: 5-13 yearsKey Responsibilities:Establishing and executing strategic and tactical plans for a full-scale implementation of the ITIL / ITSM framework across organization and related suppliers involved in Service Delivery.Ability to define, articulate, estimate and cost...

  • Snow Functional Consultant

    2 months ago

    Noida, India HCLTech Full time

    Snow Functional Consultant Location: Noida, Hyderabad, Chennai, Bangalore, Pune Experience: 5-13 years Key Responsibilities: Establishing and executing strategic and tactical plans for a full-scale implementation of the ITIL / ITSM framework across organization and related suppliers involved in Service Delivery. Ability to define, articulate, estimate...

  • Snow Functional Consultant

    2 months ago

    Noida, India HCLTech Full time

    Snow Functional ConsultantLocation: Noida, Hyderabad, Chennai, Bangalore, PuneExperience: 5-13 yearsKey Responsibilities:Establishing and executing strategic and tactical plans for a full-scale implementation of the ITIL / ITSM framework across organization and related suppliers involved in Service Delivery.Ability to define, articulate, estimate and cost...

  • Snow Functional Consultant

    2 months ago

    Noida, India HCLTech Full time

    Snow Functional Consultant Location: Noida, Hyderabad, Chennai, Bangalore, Pune Experience: 5-13 years Key Responsibilities: Establishing and executing strategic and tactical plans for a full-scale implementation of the ITIL / ITSM framework across organization and related suppliers involved in Service Delivery. Ability to define, articulate,...

  • Snow Functional Consultant

    2 months ago

    Noida, India HCLTech Full time

    Snow Functional ConsultantLocation: Noida, Hyderabad, Chennai, Bangalore, PuneExperience: 5-13 yearsKey Responsibilities:Establishing and executing strategic and tactical plans for a full-scale implementation of the ITIL / ITSM framework across organization and related suppliers involved in Service Delivery.Ability to define, articulate, estimate and cost...

  • HCLTech | Marketing Lead for HCLTech CareerShaper | noida

    2 months ago

    noida, India HCLTech Full time

    Marketing Lead for HCLTech CareerShaperTM About CareerShaper: Career Shaper is a proprietary solution, learning and assessment platform from HCLTech for driving talent transformation and mobility for enterprises, talent development organizations and government skills missions worldwide. This young business division is run with a start-up zeal by a small...

  • HCLTech | ServiceNow Administrator | noida

    2 months ago

    noida, India HCLTech Full time

    ServiceNow (Snow) AdminLocation: Noida, Hyderabad, Chennai, Bangalore, PuneExperience: 5-10 yearsKey Responsibilities:To adhere to quality standards, regulatory requirements and company policiesTo ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen CasesTo participate or contribute on new...

  • HCLTech | SAM Architech

    2 months ago

    noida, India HCLTech Full time

    SAM Developer Location: Noida, Hyderabad, Chennai, Bangalore, Pune Experience: 5-13 years Key Responsibilities: SAM Architect and Developer 3 years of architecture experience with SAM For Developer 4-5 years' experience with SAM development experience We are looking for ServiceNow Architect between 10 to 14 years' experience in ServiceNow Architecture...

  • HCLTech | SAM Architech

    2 months ago

    noida, India HCLTech Full time

    SAM DeveloperLocation: Noida, Hyderabad, Chennai, Bangalore, PuneExperience: 5-13 yearsKey Responsibilities:SAM Architect and Developer3 years of architecture experience with SAMFor Developer 4-5 years' experience with SAM development experienceWe are looking for ServiceNow Architect between 10 to 14 years' experience in ServiceNow Architecture (coding,...

  • HCLTech | UiPath Developer

    1 month ago

    noida, India HCLTech Full time

    We at HCLTech are seeking a highly skilled and experienced RPA Developer / Lead / Architects to join our team and play a pivotal role in automating business processes and enhancing operational efficiency. The ideal candidate will possess strong expertise in UiPath, a proven track record of success in developing and implementing RPA solutions, and a passion...