Customer Support Agent
6 months ago
**Customer Support Agent**
**Experience:
- Freshers**
**Shift:
- US (Night Shift)**
**Roles & Responsibilities:
- **
- Responding to customer queries in a timely and accurate way.
- Identifying customer needs and helping customers use specific features.
- Monitor customer complaints on social media and reach out to provide assistance.
- Inform customers about new features and functionalities.
- Follow up with customers to ensure their technical issues are resolved.
- Gather customer feedback and share with our Product, Sales and Marketing teams.
**Skills Required:
- **
- Excellent communication and problem-solving skills.
- Multi-tasking abilities.
- Patience when handling tough cases.
- Bachelor's degree(in any field).
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹21,000.00 per month
Schedule:
- Monday to Friday
- Night shift
- US shift
Application Question(s):
- What is your current ctc?
- What is your salary expectation?
- What is your current location?
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Shift availability:
- Night Shift (preferred)
Work Location: In person
**Speak with the employer**
+91 9056770460
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