Call Centre Agent

7 months ago


Chandigarh, India Wingardium Leviosa Full time

A Customer Service Agent plays a crucial role in maintaining positive customer experiences by providing efficient and effective support. They are responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction through various communication channels.

Key Responsibilities:
Act as the first point of contact for customers seeking assistance, information, or issue resolution.
Listen actively to customer concerns and inquiries, showing empathy and patience.

**Issue Resolution**:Diagnose and troubleshoot customer problems, providing accurate and relevant solutions.
Escalate complex issues to appropriate teams or supervisors when necessary.
Follow established procedures for handling different types of inquiries or problems.

**Product/Service Knowledge**:Develop a deep understanding of the company's products or services to effectively assist customers.
Stay up-to-date with product updates, changes, and new features.

**Salary**: From ₹35,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Night shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

**Speak with the employer**
+91 9370260011


  • Call Centre Agent

    1 week ago


    Chandigarh, India Dr.Kochar's House of smiles Full time

    Answer incoming customer phone calls and take appropriate action for each call - Maintain customer satisfaction ratings based on explicit criteria set forth by the clinic. - Attend mandatory training sessions to stay updated on product or clinic policy changes - Use clinic policies to determine if there can be an immediate resolution to a customer issue or...


  • Chandigarh, India VitalTech Solutions Full time

    **!LEADING MNC HIRING -BPO/Call Centre Reprensentatives - International Process** **Work Location - **Mohali and Chandigarh **GOLDEN OPPORTUNITY FOR FRESHERS AND EXPERIENCED TO WORK WITH INTERNATIONAL BPO BRAND.** **BEST WORK CULTURE ALONG WITH UNMATCHED SALARY IN TRICITY.** **Requirements**: LOCATION- Mohali/Chandigarh (Work from the office). Rotational...


  • Chandigarh, India Kreez Consulting Full time

    **No. of Vacancies**: 100+ ( Same day selection) **The roles and responsibilities of a customer care executive**: - Take ownership of customer issues. - Troubleshoot problems and provide a resolution. - Share Escalations to appropriate cross funtional internal teams. - Collect prompt and accurate feedback from customers. Team work **We are looking for...


  • Chandigarh, India Voicegen ltd Full time

    WORK FROM HOME - We are a NZ based company hiring people from overseas and giving an opportunity to work from home. The purpose of the role to make tele sales to new and existing customers and visit customers as per business needs. You need also promote the services to the customers. Make calls to sell broadband and power, voice services or any other...

  • Outbound Sales Agent

    2 weeks ago


    Chandigarh, India Voicegen ltd Full time

    This job is in NZ Make calls to sell broadband and power, voice services or any other products introduced by company from time to time, to the customers on daily basis with the leads and script provided in each week. - You need to make all out efforts to promote the services of the firm. - Maintain the records/log of the calls made, call the unreachable any...


  • Chandigarh, Chandigarh, India Cresta Kans Full time

    Profile Name: - Customer Care Executive Process - International Salary Package - 20-25k (in-hand) + Incentives and Allowances 5 Days working + Cabs Facilities are available for both the side Contact Amandeep-7986613069 **Job Types**: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident...

  • Call Center Executive

    7 months ago


    Chandigarh, Chandigarh, India Techstreet IT Solutions Full time

    Description: International US Process - Mohali & Zirakpur Industry: BPO / Call Centre Functional Area: Role Category: Voice Employement Type: Full time Education Under Graduation: Any Graduate Post Graduation: MBA/PGDM in Any Specialization Doctorate: Any Doctorate **Job Types**: Full-time, Permanent, Fresher Pay: Up to ₹27,000.00 per...

  • Telesales Agent

    4 months ago


    Chandigarh, Chandigarh, India Wrixty Services pvt Limited Full time

    1. Selling of financial Products/Insurance Policy to the leads given by the company. 2. CRT OR CRT-RM is a customer service Profile with Inbound Process. **3.** **Interested leads will be provided by the company.** **4.** **No cold calling or random calling.** **5.** **Leads will be from interested customers.** 6. Day shift (10am to 7:00pm) - Fixed...

  • Tele Caller Agent

    2 months ago


    Chandigarh, Chandigarh, India TDS Group Full time

    Tele-calling cum Data entry role, making and handling call, taking feedback, communicating information, Data entry, collecting data etc. Logical thinking - capability to logically answer Good communication skills Knowledge o basic excel Typing speed 25 Qualification : 12th/Graduate Experience : 0-1 Pay: ₹12,000.00 per month Schedule: - Day...

  • Telesales Agent

    4 months ago


    Chandigarh, Chandigarh, India Wedding Byte Full time

    A telesales executive's responsibilities include: - Generating leads: Contacting potential customers to create interest in the company's products - Processing orders: Answering calls from existing customers who want to place an order - Answering queries: Helping customers with their questions and providing information about services - Meeting sales targets:...

  • Student Counselor

    7 months ago


    Chandigarh, India ApexGlobe Immigration Chandigarh Full time

    **Job Title: Marketing Executive - Student Visa Services** **Company Name: ApexGlobe Consultants** **Location: SCO 134-135-136, First Floor, Sector 34A, Chandigarh, India** **Contact: +91-98763-67800** Are you passionate about helping students achieve their dreams of studying abroad? ApexGlobe Consultants, a leading educational consultancy based in...

  • Virtual Assistant

    7 months ago


    Chandigarh, Chandigarh, India Intelliworx Consulting Full time

    **5 days working** **3:30 am to 12:30 pm** **Work from home. (Have to visit office once in a week)** **Not a target based job, no incentives will be there. No cab facility (everything will be covered in the salary)** If you are a detail-oriented, proactive individual with a passion in real estate, excellent organizational skills, outbound calling...


  • Chandigarh, India Eclerx Services Ltd Full time

    Agent has to resolve the query on the calls related to product & services - Interaction with the US based customers - Issue will be in the form of tickets comprises of all the details of the problem - Agent has to understand the issue and call shall be made accordingly to the customer **Job Types**: Full-time, Fresher, Regular / Permanent **Salary**:...

  • Receptionist- Mohali

    7 months ago


    Chandigarh, Chandigarh, India Continuum Workforce Full time

    We are looking for Receptionist for our Real Estate Client **Location**: Mohali Preferably someone from Hospitality Industry. **Role & Responsibilities** - Greet clients, visitors, and prospective buyers in a warm and welcoming manner. - Answer and direct incoming calls to the appropriate departments or agents. - Schedule appointments for property...

  • Receptionist

    3 months ago


    Chandigarh, Chandigarh, India Continuum Workforce Full time

    We are looking for Receptionist for our Real Estate Client **Location**: Zirakpur Preferably someone from Hospitality Industry. **Role & Responsibilities** - Greet clients, visitors, and prospective buyers in a warm and welcoming manner. - Answer and direct incoming calls to the appropriate departments or agents. - Schedule appointments for property...

  • Telemarketing

    3 months ago


    Chandigarh, Chandigarh, India chester hills Full time

    **Key Responsibilities**: **Lead Generation**: - Identifying potential clients through various channels such as cold calling, follow-ups, and online research. - Compiling lists of prospects based on criteria such as location, property type, and budget. 2. **Outbound Calling**: - Making a high volume of outbound calls to homeowners, renters, or businesses...

  • Telesales Agent

    7 months ago


    Chandigarh, India MySoho.co Full time

    Studying the details of each offering and remaining abreast of updates to these offerings. - Obtaining and updating lists of individuals' contact details. - Calling active and budding clients to encourage the purchase of items. - Addressing clients' uncertainties, grievances, and suggestions on time. - Noting important details of each conversation. -...


  • Chandigarh, India Intelliworx Consulting Full time

    **5 days working** **7 am to 4 pm** If you are a detail-oriented, proactive individual with a passion in real estate, excellent organizational skills, outbound calling experience, and strong English-speaking skills, then we have an exciting opportunity for you as CR & Admin professional for outbound international calling process with following key...


  • Chandigarh, Chandigarh, India Chandigarh Ayurved Centre Full time

    Required Female Telecaller for our Ayurvedic Hospital must be excellent at communication and must have superior people skills. She should also be comfortable and agreeable to represent the product or services over calls and resolve Patients queries. **Explore our websites**: **Come for Walk in Interview**: ADDRESS: 2003/9, Sector - 32 C,...


  • Chandigarh, Chandigarh, India Impact Tiles Gallery Full time

    Position - Tele-calling, Sales Executive, Sales Manager Location - Chandigarh & Dharampur in Himachal Pradesh Salary - 20K- 35K Experience - Min. 2 years in Real Estate Industry Contact**:8091594517** Pay: ₹20,000.00 - ₹35,000.00 per month Work Location: In person