Collection Representative
1 month ago
**Job description**
- To recover overdue payments or outstanding debts from customers on behalf of the company.
- Investigate and resolve any payment disputes or discrepancies that may arise from customers with other departments, such as customer service or sales, to resolve payment-related issues.
- Responsible for maintaining accurate and up-to-date records of all communications, payment arrangements, and other relevant information related to debt recovery.
- Negotiate payment plans or settlements with debtors based on their financial situation and the company's policies.
- To answer inquiries, provide information, and assist debtors in resolving payment-related issues.
- To achieve given collection and call targets.
**Must have**
- Effective communication skills in English and South Indian Language/s.
- Negotiation skills
- Attention to detail
- Ability to work under pressure
- Customer service skills
- **Female**
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹12,500.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
Expected Start Date: 01/05/2023
- Health insurance
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