Operations Coordinator
3 months ago
**About Us**:
Bardwood Support Services is a leading UK-based recruitment specialist to the facilities industry. We pride ourselves on providing exceptional service and building strong relationships with our clients and employees.
**The Role**:
We are seeking a highly motivated and organised Operations Coordinator to join our team. In this role, you will play a crucial part in ensuring the smooth running of our operations by managing internal and external stakeholder relations and efficiently handling queries and escalations.
**Responsibilities**:
- Manage internal and external stakeholder relationships, fostering positive and productive communication.
- Efficiently handle queries and escalations, providing timely and accurate resolutions.
- Maintain accurate records and documentation.
- Contribute to the continuous improvement of operational processes.
- Collaborate effectively with colleagues across different departments.
**Required Skills**:
- 1+ years experience as an Operations Coordinator or Customer Support Executive.
- Excellent communication skills (oral and written).
- Proactive and ability to work independently and collaboratively.
- Strong problem-solving and analytical skills.
- Ability to prioritize tasks and manage multiple deadlines effectively.
- Proficiency in Microsoft Office Suite.
**Benefits**:
- Competitive salary and benefits package.
- Opportunity to work in a dynamic and fast-paced environment.
- Be part of a supportive and collaborative team.
- Career development opportunities within a growing company
**Job Types**: Full-time, Permanent, Fresher
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Night shift
- Rotational shift
- UK shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Experience**:
- Customer support: 1 year (preferred)
Work Location: In person
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