Business Operations Coordinator

3 months ago

Bengaluru Karnataka, India Anthology, Inc. Full time

Business Operations Coordinator

Bangalore, India

The Opportunity:
Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth.

The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.

The Business Operations Coordinator plays an integral role within the Global Customer Success (GCS) organization. The GCS Operations organization is focused on facilitating operational efficiency by innovating, streamlining, and implementing world-class tools and business processes across the organization.

Primary responsibilities will include:

- Validating sales opportunity data in company CRM and provisioning projects in PSA tool
- Coordinating with GCS leaders and the Resource Management team to identify and assign resources and communicating accordingly
- Following standard processes to assist internal cross-functional teams (i.e. Finance)
- Ensuring data integrity and accuracy within the PSA tools
- Collaborating with team members to identify and resolve operational issues
- Providing support for special projects and initiatives as needed

Required skills/qualifications:

- Associate’s degree or equivalent combination of education and experience
- Strong attention to detail, organizational skills, and ability to follow set guidelines and processes
- Ability to work independently as well as part of a global team (including on call holiday hours) and manage multiple projects simultaneously
- Excellent communication and interpersonal abilities
- Proven experience in a similar role, preferably in a fast-paced environment
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, Planner)
- Fluency in written and spoken English

Preferred skills/qualifications:

- Experience working in Salesforce and/or Kantata

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

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