Customer Support Officer

5 months ago


Egmore Chennai Tamil Nadu, India Water Today Pvt Ltd Full time

**Customer Relationship Officer Responsibilities**:

- Building and maintaining profitable relationships with customers.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Knowing your competition and strategizing accordingly.

**Customer Relationship Officer Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 1 years’ experience in Telesales or customer support.
- Excellent interpersonal and communication skills.
- Superior product knowledge.
- A Good team player.
- Maintain a positive attitude focused on customer satisfaction.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service or Telesales: 1 year (required)

**Language**:

- Hindi (required)
- English (preferred)

Work Location: In person



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