Customer Service Representative

5 months ago

Thane, India Hexaware Technologies Full time

**Process: MUM1A**

**Process**: Customer Service (Domestic Voice Process)

**Responsibilities**:
Provide excellent customer service by addressing customer queries, resolving complaints & provide accurate information about product, services & company policies. Ensure a positive customer experience throughout all the interaction.

**Shift Timing**: 8am to 5pm

**Working day**: 5days

**Week off**: 2days (Saturday Sunday)

**Qualification**: Undergraduate/ Graduate

**Age Criteria**: Upto 40 Years

**Experience**: Minimum 6 months voice experience

**Fresher** who are looking forward to start their career in BPO, can also apply.

**Skills**: Excellent English Communications skills required.

**Work Mode**: Work from Office

**Work Location**: Ghansoli, Navi Mumbai

**Interview Location**: Hexaware Technologies, Bldg No. 3, Sector
- 2, MBP "A" Block, TTC Industrial Area, Mahape, Navi Mumbai, 400710

**Round of Interviews**:
1. HR

2. Operation

**IMMEDIATE JOINERS ONLY**

1. Ambernath - Ghatkopar (Central Line)

2. Thane - Panvel (Trans Harbour)

3. Vashi - Chembur (Harbour Line)

Pay: ₹14,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Night shift
- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Ability to Commute:

- Thane, Maharashtra (required)

Work Location: In person

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