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M/sm - Regulatory Escalations Role for a Leading

2 months ago

Mumbai, India Skillventory Full time

**M/SM - Regulatory Escalations role For a Leading Bank**:

- From 4 to 9 year(s) of experience
- ₹ Not Disclosed by Recruiter
- Mumbaior

**Roles and Responsibilities**Key Responsibilities**:
To resolve the complaints by referring them to various units lke branches, RAC centres, product teams etc.
- To provide complete and quality response to customer and Banking Ombudsman / Regulators
- Adherance to TAT, respond to additional queries and advisories and ensuring NIL Awards for the bank.
- Conducting RCA of cases
- Identify process gaps and take up with concerned units till implementation.- Role:_Other
- Salary:_ Not Disclosed by Recruiter
- Industry:_Banking
- Department:_Other
- Role Category:_Other
- Employment Type:_Full Time, Permanent
- Key Skills- Regulatory GuidelinesLiability ProductsRBICustomer ComplaintsBranch BankingEducation
- UG:_Any Graduate

**Company Profile**:
SKILLVENTORY
- A Leading RPO.- Recruiter Name:_Aakanksha Soni
- Contact Company:_SKILLVENTORY
- Telephone:_
+91-XXXXXXXXXX

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