Travel Company Administrative Coordinator
2 weeks ago
**Job Summary**:
**Key Responsibilities**:
- **Customer Communication**:
- Provide accurate travel details, itineraries, and relevant information to customers in a timely manner.
- Gather feedback from customers post-tour to support continuous improvement and ensure customer satisfaction.
- **Travel Coordination**:
- Prepare and send detailed travel documentation, including confirmations, itineraries, and relevant travel information.
- Coordinate with the sales and reservations team to ensure accurate customer bookings and smooth communication flow.
- **Team Collaboration and Monitoring**:
- Work closely with the sales team to monitor sales activities and track performance.
- Liaise with the reservations team to verify bookings, schedules, and updates.
- Collaborate with the accounts department to ensure timely invoicing, payments, and record-keeping.
- **Administration and Reporting**:
- Maintain organized records of bookings, customer interactions, and follow-up communications.
- Generate regular reports on customer inquiries, feedback, and team performance to assist management in decision-making.
- Identify and implement process improvements to streamline administrative workflows.
**Working Hours and Benefits**:
- Full-time position with flexible working hours based on business needs.
- Opportunity for career growth within a reputable travel company.
- Competitive salary
If you are passionate about travel and providing exceptional customer service, we invite you to join our team and contribute to creating memorable travel experiences for our clients.
Pay: ₹30,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (required)
Work Location: In person
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