Reception/concierge Services

Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean and organized. Maintaining front desk office supplies and equipment. Managing...

**Job Summary** - Reception, Front Desk and Concierge. - Welcoming and assisting guests in a professional manner. - Handling basic inquiries and sorting mail. - Answering telephone calls, as well as screening and forwarding calls. - Performing other administrative tasks. **Required Experience, Skills and Qualifications** - Diploma/Graduate in Hotel...

Greets the VIP guests of the hotel. As directed by the Front Office Manager, Performs special services for VIP Guests.Assists in VIP’s arrival and departure in the absence of guest relation officers.Checks cleanliness of lobby and public areas, lights, and as well as front office staff in proper and orderly appearance and behaviour.Checks on registration...

Greet customers warmly upon arrival and direct them to the appropriate service advisor or department. - Schedule and manage service appointments using the center’s scheduling software. - Maintain accurate records of customer interactions, service requests, and appointments. - Assist with the preparation of service estimates and invoices. - Keep the...

Welcoming guests at the main entrance, and greeting them appropriately as per the time. - Escort guests to their rooms and explain hotel facilities. - Assist the guests to deliver all baggage, faxes, messages, and packages to guests and do several other tasks according to the guest’s request. - Assist with valet parking during the arrival and departure of...

Summary You will be responsible to provide an excellent and consistent level of service to your customers. Contributes to the smooth and efficient running of the Reception within the Rooms Division. **Qualifications**: Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years of work experience in hotel operations as...

Greets the VIP guests of the hotel. As directed by the Front Office Manager, Performs special services for VIP Guests.Assists in VIP’s arrival and departure in the absence of guest relation officers.Checks cleanliness of lobby and public areas, lights, and as well as front office staff in proper and orderly appearance and behaviour.Checks on registration...

**Expectations from the role** - Be an All Rounder in terms of delivering Customer Experience - Concierge: ○ Interact with customers and be the face of the brand from an operations perspective ○ Respond to customer queries over chat/call adhering to SLAs ○ Handle escalations from customers - understand the problem, fix it and close the loop with...

**Expectations from the role** - Be an All Rounder in terms of delivering Customer Experience - Concierge: ○ Interact with customers and be the face of the brand from an operations perspective ○ Respond to customer queries over chat/call adhering to SLAs ○ Handle escalations from customers - understand the problem, fix it and close the loop with...

**Job description** - Direct visitors to the appropriate person and office - Answer, screen and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) - Receive, sort and distribute daily mail/deliveries - Maintain office security by following safety procedures...

**Job description** - Direct visitors to the appropriate person and office - Answer, screen and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) - Receive, sort and distribute daily mail/deliveries - Maintain office security by following safety procedures...

Greets the VIP guests of the hotel. As directed by the Front Office Manager, Performs special services for VIP Guests. Assists in VIP’s arrival and departure in the absence of guest relation officers. Checks cleanliness of lobby and public areas, lights, and as well as front office staff in proper and orderly appearance and behaviour. Checks on...

Greets the VIP guests of the hotel. As directed by the Front Office Manager, Performs special services for VIP Guests. Assists in VIP’s arrival and departure in the absence of guest relation officers. Checks cleanliness of lobby and public areas, lights, and as well as front office staff in proper and orderly appearance and behaviour. Checks on...

Greets the VIP guests of the hotel. As directed by the Front Office Manager, Performs special services for VIP Guests. Assists in VIP’s arrival and departure in the absence of guest relation officers. Checks cleanliness of lobby and public areas, lights, and as well as front office staff in proper and orderly appearance and behaviour. Checks on...

Ensure that standards are being followed including floor sets, cleanliness, marketing, signage and sales promotionEnsure a unique, memorable and emotional customer experienceProvide guest service as required, proactively assessing visitor needs and interestsAssist Manager in resolving conflicts in group schedules due to unexpected changesOpen and close the...

Job DescriptionDesignation   :   Duty Manager Department    :    Front Office Reports To     : Front Office Manager / Executive Nominated by Management in this behalf   Prime Function: Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of the hotel.Responsible for Reception, Concierge...

1.English Communication fluency 2.Strong admin Knowledge - Min 03 yrs experience 3.Facility Management 4.Transportation 5. Salary upto 25k **Requirements**: Exp - 3+ years in Administration or front office jobs Good English communication Graduation is a must **Benefits**: Industrial standards

**Service Advisor** **1. Primary Responsibilities**: Managing customer interface assigned to him during service for all activities and enhance customer satisfaction. **A) Scheduling and arranging appointment** Ensure all required customer details are recorded in the existing customer database Check and analyze the SSO/RO sheet to clearly understand...

**Job description**: We are looking for a receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a receptionist, you will be the first point of contact for our company. Our Receptionists duties include offering administrative support across the organization. **Responsibilities** - Greet and...

**Front Office Executive** **Job ID** - 172687**Posted** - 19-Jun-2024**Role type** - Full-time**Areas of Interest** Facilities Management, Project Management **Location(s)** Chennai - Tamil Nadu - India - Front office executives are responsible for managing the front desk and reception area of an office. Serving as the initial point of contact for...