Us-healthcare Patient Calling

2 months ago


Gandhipuram Coimbatore Tamil Nadu, India Falconre Technohealth Business Solutions Pvt.Ltd Full time

The Patient US Healthcare Calling Specialist will be responsible for making outbound calls to patients regarding their appointments, follow-ups, and general inquiries. You will act as the first point of contact for our patients, ensuring they receive timely information and support.

**Key Responsibilities**:

- Contact USA Healthcare patients to remind them of upcoming appointments, reschedule, or confirm details.
- Follow up with patients regarding test results, treatment plans, or prescription refills.
- Answer USA patient inquiries and provide accurate information regarding clinic services.
- Maintain and update patient records and scheduling information in the system.
- Assist with USA patient onboarding and preparation for their visits.
- Work closely with the healthcare team to relay important messages or updates to patients.

**Qualifications**:

- High school diploma or equivalent (Associate's degree preferred).
- Experience in customer service, healthcare, or related field.
- Excellent communication skills, both verbal and written.
- Comfortable working with computer systems and patient management software.
- Ability to handle sensitive information with confidentiality.
- Friendly and professional phone manner.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Monday to Friday
- Night shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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