Patient Caller
5 months ago
**Job Vacancy**: Patient Callers
**Shift Timing**:06:00 PM to 03:00 AM
**Immediate Joiners Preferred**
**Work Environment: Office-based only**
**About AaNine Healthcare**:
As a leading healthcare business process service provider, AaNine Healthcare is dedicated to delivering high-quality, cost-effective solutions to our clients. With over two decades of experience in the healthcare industry, we understand the challenges and complexities of managing healthcare processes. We provide customized solutions tailored to meet the unique needs of each client.
At AaNine Healthcare, we take pride in our team of highly skilled and knowledgeable professionals. Our team includes experienced healthcare experts, IT professionals, and certified medical coders and billers. This diverse expertise allows us to offer a comprehensive range of services, including medical and HCC coding, revenue cycle management, referral management, medical record retrieval, provider data management, MRA chart review, and healthcare data analytics.
We prioritize compliance and adhere to strict security and privacy protocols to ensure the confidentiality and security of our clients' data. AaNine Healthcare is HIPAA compliant and undergoes regular third-party audits to maintain the highest industry standards.
We believe in continuous improvement and invest in the latest technologies and tools to enhance the efficiency and accuracy of our processes. Our continuous learning and development programs ensure that our team stays at the forefront of industry trends.
We are looking for a compassionate and detail-oriented Patient Caller to join our team at AaNine Healthcare. The Patient Caller will be responsible for contacting patients to provide information, address concerns, and facilitate communication between patients and healthcare providers. This role requires excellent communication skills, a patient-centric approach, and the ability to work effectively in a fast-paced BPO environment.
**Key Responsibilities**:
- Make outbound calls to patients to remind them of upcoming appointments, follow-ups, and medication schedules.
- Provide patients with information about their appointments, treatments, and healthcare services.
- Assist patients in scheduling, rescheduling, and canceling appointments as needed.
- Coordinate with healthcare providers to ensure appointment availability and patient needs are met.
- Address patient inquiries and concerns regarding their healthcare services and treatment plans.
- Escalate complex issues to the appropriate healthcare provider or department for resolution.
- Update and maintain accurate patient records in the healthcare management system.
- Ensure confidentiality and security of patient information in compliance with HIPAA and company policies.
- Collect patient feedback on their experiences with healthcare services.
- Document feedback and report to management for quality improvement.
- Adhere to all company policies, procedures, and healthcare regulations.
- Stay informed about updates in healthcare services and BPO industry standards.
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
-
Patient Callers
2 months ago
Coimbatore, Tamil Nadu, India Rusan Medisys Private Limited Full timeUrgent Opening for Patient Callers At least 1 year of experience in US Healthcare Patient Callers / Customer care industry preferable in US process is mandatory **AR caller with outstanding communication skill can also apply** Should be able to work on inbound and out bound U.S Patient calls and answer their queries. Handle incoming patient calls and...
-
Patient Caller/ar Caller
5 months ago
Chennai, India iSource IT Enabled Services Full time_**Job Title: Patient Caller**_ - **Years of experience: 1 - 4 Years**_ - **Location: Velachery, Chennai**_ - **Shift Timing: Night Shift**_ - Should have experience in patient calling minimum one year - Should have good basic knowledge of the patient calling - Understand the client requirements and specifications of the project - Must be spontaneous and...
-
Patient Appointment Scheduler
2 months ago
Mandaveli, Chennai, Tamil Nadu, India Anand Techverce LLP Full timeWe are looking for both freshers and experienced individuals with strong communication skills for the role of Patient Caller!!! **Immediate joiners are preferred** **Exp **:0 - 3 years **Salary will be based on experience level** **Role and responsibilities**: - Make calls to collect patient demographics and insurance information. - Verify eligibility...
-
Patient Care Executive
2 months ago
Kilpauk, Chennai, Tamil Nadu, India VS Hospitals Full timeWilling to work in rotational shifts. Airline or Hospitality Background preferably with relevant experience in handling OP PRO. Maintain high levels of professionalism with patients while building strong relationships with each caller. Manage inbound and outbound calls from patients seeking information on doctors and specialists, appointment scheduling,...
-
Ar Caller
2 weeks ago
Mandaveli, Chennai, Tamil Nadu, India Anand Techverce LLP Full timeWe are looking for Experienced individuals with strong communication skills for the role of AR Caller!!! **Immediate joiners are preferred** **Exp : 1-3 years** **Role and responsibilities**: - Make calls to collect patient demographics and insurance information. - Verify eligibility and benefits before the patient sees the doctor to determine if the...
-
Patient Appointment Scheduling
2 months ago
Mandaveli, Chennai, Tamil Nadu, India Anand Techverce LLP Full timeWe are looking for a well commmunicative fresher - Patient Caller **Role and responsibilities**: - Make calls to collect patient demographics and insurance information. - Verify eligibility and benefits before the patient sees the doctor to determine if the insurance covers the service. - Identify if authorization is required and obtain it if necessary. -...
-
Ar Caller
3 days ago
Vadapalani, Chennai, Tamil Nadu, India Reindeer Technologies Private Limited Full timeAn accounts receivable (AR) caller, also known as an AR caller, is responsible for managing the healthcare revenue cycle by contacting patients and insurance companies about unpaid bills. Their responsibilities include: - **Resolving unpaid claims**: Contacting patients, insurance companies, or other responsible parties to resolve denied or unpaid medical...
-
Patient Appointment Scheduling
2 months ago
Mandaveli, Chennai, Tamil Nadu, India Anand Techverce LLP Full timeWe are looking for fresherbindividuals with strong communication skills for the role of Patient Caller!!! **Immediate joiners are preferred** **Role and responsibilities**: - Make calls to collect patient demographics and insurance information. - Verify eligibility and benefits before the patient sees the doctor to determine if the insurance covers the...
-
Ar Caller
1 month ago
Mogappair, Chennai, Tamil Nadu, India Visionary Recruitment Service Private Limited Full timeDesignation: Patient Caller - Experience: Minimum 1 Year experience must in Patient Calling - Shift: US night shift - Notice Period: Immediate joiners required - Qualification: Any graduate (inclusive of backlogs) - Work location: Chennai preferably in and around 5km from Mogappair - Industry: BPO / Call Centre / ITES - Functional Area: Medical Billing -...
-
Ar Caller
6 months ago
Adyar, Chennai, Tamil Nadu, India Centaur Billing Pvt Ltd Full timeThe AR Caller, or Accounts Receivable Caller, plays a vital role in the healthcare revenue cycle. - Responsible for contacting insurance companies and patients to follow up on outstanding medical claims. - Navigates complex billing and coding processes to ensure accurate reimbursement for healthcare services. **Responsibilities**: - Initiate calls to...
-
Ar Caller
1 week ago
Adyar, Chennai, Tamil Nadu, India Centaur Billing Pvt Ltd Full timeThe AR Caller, or Accounts Receivable Caller, plays a vital role in the healthcare revenue cycle. - Responsible for contacting insurance companies and patients to follow up on outstanding medical claims. - Navigates complex billing and coding processes to ensure accurate reimbursement for healthcare services. **Responsibilities**: - Initiate calls to...
-
Ar Caller
2 weeks ago
Vadapalani, Chennai, Tamil Nadu, India Reindeer Technologies Private Limited Full timeAn accounts receivable (AR) caller, also known as an accounts receivable caller, is responsible for managing the healthcare revenue cycle by contacting patients and insurance companies about unpaid bills: - **Follow up on claims**: Call insurance companies to follow up on pending claims - **Review claims: Review claims by calling the payer or through IVR or...
-
Patient Caller
5 months ago
Vilankurichi, Coimbatore, Tamil Nadu, India RND SOFTECH PVT LTD Full time**Key Responsibilities**: - Contact patients via phone to schedule appointments and confirm availability. - Provide courteous reminders and confirmations of upcoming appointments. - Respond to patient inquiries regarding appointments, services, and general healthcare information. - Update patient records with accurate appointment details and notes from...
-
Ar Caller
7 days ago
Thoraipakkam, Chennai, Tamil Nadu, India International techpark Full timeThe AR Caller, or Accounts Receivable Caller, plays a vital role in the healthcare revenue cycle. Responsible for contacting insurance companies and patients to follow up on outstanding medical claims. Navigates complex billing and coding processes to ensure accurate reimbursement for healthcare services. Responsibilities Initiate calls to insurance...
-
Ar Caller Fresher
5 months ago
Kodambakkam, Chennai, Tamil Nadu, India iMagnum Healthcare - Medical Billing Company Full time**Job Description - AR caller Fresher** This is a full-time on-site role, for an AR Caller. As an AR Caller, you will be responsible for following up on insurance claims, verifying patient insurance information, reviewing accounts for payment accuracy and completeness, and processing insurance denials. You will also communicate with patients and insurance...
-
Tele Caller
3 months ago
Chennai, Tamil Nadu, India DR V BALAJI DIABETES CARE AND RESEARCH INSTITUTE Full timeWill be responsible to handle inbound calls from the patients/complainant and direct them towards concerned departments. - Strong Inbound / Outbound call handling potential. - Should have Excellent English communication skills.(Hindi also preferred) - Should be open minded and ready to learn. - Follow-up with callers & internal team. - Preferably from...
-
Ar Caller
6 months ago
Chennai, Tamil Nadu, India Digital Orbis Creators LLP Full time**Hiring AR caller** Location: Chennai **Shift Time: Night Shift** Experience: 1+year into AR calling Educational Qualifications: Any Undergraduate or Graduate Responsible for calling Insurance companies (in US) and follow up on outstanding Accounts Receivable. Understand the client requirements and specifications of the project Ensure that the...
-
Ar Caller
6 months ago
Chennai, India Boston Business Solutions Private Limited Full time**We Looking for Immediate joining** - Job profile: AR / RCM (international voice process) - Designation: Associate - Shift: Night Shift - Location: Chennai, Trichy - Qualification: Any degree (Backlog also welcome) - Salary: 2LPA to 2.80LPA (Conditions Apply) - Mode of Interview: Walk-in - Note: Fresher Recommended **Roles and Responsibilities Accounts...
-
Tele Caller
5 months ago
Chennai, Tamil Nadu, India DR V BALAJI DIABETES CARE AND RESEARCH INSTITUTE Full timeMust have strong inbound / outbound call handling potential. - Will be responsible to handle inbound calls from the patients/complaint and direct them towards concerned departments. - Should have Excellent English communication skills.(Hindi also preferred) - Should be open minded and ready to learn. - Follow-up with callers & internal team. - Preferably...
-
Ar Caller
6 months ago
Chennai, Tamil Nadu, India Prolify Tech India Pvt Ltd Full time**Looking for an AR Caller-RCM - Good English communication is must.** - **Location : Ambattur (Chennai)**: - **Experience: Fresher**: - **Timing : 6.30 PM to 3.30 AM**: - **Skill sets : Denial management, Good English communication**: - **On-site and US Shift only (6.30 PM to 3.30 AM) and Monday to Friday ,WFO only.**: - **cab facilities only for...