Patient Calling
1 month ago
Job Role: Patient calling
Experience: 1+yrs
Location: Chennai
The Patient Caller in medical billing is responsible for contacting patients regarding their outstanding medical bills, insurance coverage, or payment plans. They ensure accurate communication of billing details, answer patient inquiries, and provide support for resolving payment issues. This role requires professionalism, strong communication skills, and a focus on patient satisfaction.
**Key Responsibilities**:
- Contact patients to discuss medical billing statements and payment plans.
- Answer patient questions regarding billing, insurance claims, and account balances.
- Verify patient information and update records as needed.
- Resolve billing discrepancies and escalate complex issues to the appropriate team.
- Maintain confidentiality and adhere to HIPAA regulations
Thanks & Regards,
HR Ramya
6382745619
**Job Types**: Full-time, Permanent
Pay: ₹30,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
Application Question(s):
- How many years of experience do you have in patient calling?
- Do you have any experience in Soft collections?
- What is your last take home?
- Your Expected Take home?
- May i know your notice period?
Work Location: In person
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