Client Servicing Intern

3 weeks ago


Mumbai, India Smotect Full time

**Job description**

Sales & Growth (Digital)
Direct Reporting: Head of Sales
Subsidiary/ Country: India
Location: Mumbai (Remote)
Role: Internship

**Salary**: 8K - 10K / month
Openings: 1

**About SMOTECT**
Project Happiness was founded to bring a positive change in the society by helping individuals enhance their over - all quality of life by developing holistic health & wellness programs.
Smotect (under Project Happiness) is the fastest growing start-up in the space of Holistic Health Programs to alleviate smokers addiction and improve their quality of life. Since, 2015 Smotect has taken numerous clinical trials and extensive research and helped kick the smoking habit with 20,000+ success stories.
Smotect have created & patented the world first Scientific & holistic health program to aid smokers quit tobacco addiction.

**Client Servicing Intern Duties and Responsibilities**
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.
- Maintaining google sheets
- Handle whatsapp support enquiries and chat as a quit smoking expert

**Required skills and qualifications**
- 1 or more years of sales experience within a similar industry
- Excellent communication, interpersonal, problem-solving, presentation, and organizational skills
- Proficiency with sales management software and CRM
- Strong ability to balance persuasion with professionalism

**Preferred skills and qualifications**
- Bachelor’s degree or equivalent

**Job Type**: Internship
Contract length: 3 months

**Salary**: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Joining bonus
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- Fluent English (required)

Application Deadline: 20/02/2023
Expected Start Date: 20/02/2023



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