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Client Servicing Intern

2 months ago

Mumbai, India Hogarth Worldwide Full time

Hogarth Worldwide is the world's leading creative content production company. Born to make the best work brilliantly, we combine craft, insight and technology to bring creative work to life for many of the world's most famous brands.

**Diversity & Inclusion**

Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging.

Role & Responsibilities
- End to end accountability of project ( from project initiation to project delivery)
- Relationship and communication management - Manage business relationship with global & local stakeholder (internal and external), working with teams across the business to ensure successful

execution of the projects
- Risk Management - Identify project risks at early stage and provide mitigation plan.
- Scope Management - Facilitate the definition of project scope, goals and deliverables. Prepare SOW/RFP

when required.
- Time, cost and financial management - Define project tasks, resource requirements, timelines, manage

project estimated hours/budget vs project actual hours/budget. Make sure projects are profitable. Raise

red flag when needed.
- Operations management - can work on multiple deliverables within defined SLA in stressful environment.
- Team player - can work independently with Creative designers, Frontend/Backend developers, QA, SEO,

Offsite project managers and Account Management te
- Dashboard and Metrics - Provide ongoing project metrics like project status report, maintain RCA tracker, Estimated vs Actual time consumed etc. Bring new ideas and work with Delivery Head to improve current project governance.
- Working as Business Analyst ( writing documentations, putting structure, helping business team in estimations/RFP/SOW)

**Skills**:

- B.Tech & MS/MBA or equivalent preferred
- Should come from Digital project management background. Have worked on

Website/mobile app design projects, HTML banners.
- Excellent communication. This person should be able to switch to Account

manager/Client facing role when needed.
- Someone who can switch to account management/ client facing role when

needed
- Exposure to Scrum Master role, Agile, sprint planning, Jira. Good to have

experience with global stakeholders, Team management.
- Excellent working knowledge of tools such as MS Project, JIRA, Basecamp,

Version One, Invision

LI-AR1

**Data**:

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