![Bloombloom Dreambiz P Ltd](https://media.trabajo.org/img/noimg.jpg)
Voice Process
4 weeks ago
**Role:Customer Service/Support (Voice Process)**
- Are you someone who loves to talk? Are you someone who is looking for the best place to discover your skills? Then we want YOU_
**Pre-qualifications**
- Graduates of any degree or diploma (Non-engineering), and higher secondary school leaving certificate holders are also welcome
- Excellent communication skills in English - Verbal and Written
- They should be ready to work at any shift timings
- A pleasant voice and a positive attitude
- Good organizational skills demonstrating the ability to execute timely follow-up
- Willingness to be a team player and systematic
- Certificates of participation in literary clubs, and activities like public speaking (Preferable)
- Passion for storytelling or conversations (Preferable)
- Preferring some Knowledge in Windows 7 and 8
**Key Responsibilities**:
- Take inbound calls from non-trade customers.
- Processing of telephone orders.
- Processing of customer returns.
- Supporting the order input team as required.
- Ensure that high quality standards are maintained for all customer interactions and issue resolutions by keeping customer satisfaction at the core of every decision.
- Responsible to deliver high quality and productivity results that meet the identified targets.
- Work with cross functional teams and initiate follow-up to other service areas when appropriate.
- Strong ability to multitask and take quick decisions independently.
- Meet individual / team qualitative and quantitative targets.
- Set priorities and manage time effectively to organise workload and meet deadlines as required.
**Experience **:0 - 5 years
**Company** : Global MNC
**Job Location **:Trivandrum/Thiruvananthapuram
**Role**:
Voice / Blended - Other
**Department**
Customer Success, Service & Operations
**Employment Type**
Full Time, Permanent
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹300,000.00 - ₹500,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Night shift
Supplemental pay types:
- Performance bonus
- Shift allowance
- Yearly bonus
Ability to commute/relocate:
- Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
Application Deadline: 31/07/2023
-
Us Voice Process
5 days ago
Thiruvananthapuram, India GVR Business Transforms Full time**VACANCIES FOR THE POST**:US VOICE PROCESS** **JOB DESCRIPTION** **Responsibilities** - To support the healthcare team in providing and assisting the patient with his/her care needs in collaboration with all healthcare providers. - Answering incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice...
-
Client Relationship Officer
3 weeks ago
Thiruvananthapuram, India Ecorgy Solutions Full time9:30 PM to 6:30 AM **Job location**:Elippode, Trivandrum, Kerala (WFO)**: **Experience **:1-5 Years of Experience in US Voice Processing**: **Qualification**:Bachelor's Degree & American English Fluency**: *** Responsibilities**: *** ***: - **Answer incoming phone calls in a timely and efficient manner.** ***: - **Schedule and coordinate appointments in...
-
Us Voice Process Associate
2 months ago
Thiruvananthapuram, Kerala, India Neogen Care Full time**Responsibilities**: - Answer incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice management system for patients and clinical staff. - Provide information, directions, and assistance to physicians, patients, their families, and vendors. - Collaborate with the healthcare team to support patient care...
-
Us Voice Process Associate
3 months ago
Thiruvananthapuram, Kerala, India Neogen Care Full time**Responsibilities**: - Answer incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice management system for patients and clinical staff. - Provide information, directions, and assistance to physicians, patients, their families, and vendors. - Collaborate with the healthcare team to support patient care...
-
Us Voice Process Officer
2 months ago
Thiruvananthapuram, Kerala, India Neogen Care Full time**Responsibilities**: - Answer incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice management system for patients and clinical staff. - Provide information, directions, and assistance to physicians, patients, their families, and vendors. - Collaborate with the healthcare team to support patient care...
-
Us Voice Process Associate
4 weeks ago
Thiruvananthapuram, Kerala, India Neogen Care Full time**Responsibilities**: - Answer incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice management system for patients and clinical staff. - Provide information, directions, and assistance to physicians, patients, their families, and vendors. - Collaborate with the healthcare team to support patient care...
-
Us Voice Process Associate
3 weeks ago
Thiruvananthapuram, Kerala, India Neogen Care Full time**Responsibilities**: - Answer incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice management system for patients and clinical staff. - Provide information, directions, and assistance to physicians, patients, their families, and vendors. - Collaborate with the healthcare team to support patient care...
-
International Voice Support
3 weeks ago
Thiruvananthapuram, India Connecting2Work HR Solutions Full time**Customer Service Representative Qualifications / Skills**: - Customer service - Product & Market knowledge - Documentation skills - Phone skills, including conflict resolution - Multi-tasking **Salary**: ₹350,000.00 - ₹420,000.00 per year Schedule: - Day shift Ability to commute/relocate: - Thiruvananthapuram, Kerala: Reliably commute or planning...
-
Voice Coach
2 months ago
thiruvananthapuram, India CareStack™ - Dental Practice Management Full timeVoice Coach – CareStackAbout UsGood Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put, CareStack™...
-
Voice Coach
2 months ago
thiruvananthapuram, India CareStack™ - Dental Practice Management Full timeVoice Coach – CareStack About Us Good Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put,...
-
Customer Service Representative(Non Voice)
4 weeks ago
Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full timeMYDESIGNATION, the leading youngster brand is now hiring customer service representatives(Non Voice process) to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to...
-
Customer Service Representative(Non Voice)
6 days ago
Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full timeMYDESIGNATION, the leading youngster brand is now hiring customer service representatives(Non Voice process) to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to...
-
Customer Service Representative(Non Voice)
3 weeks ago
Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full timeMYDESIGNATION, the leading youngster brand is now hiring customer service representatives(Non Voice process) to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to...
-
Customer Service Representative(Non Voice)
3 days ago
Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full timeMYDESIGNATION, the leading youngster brand is now hiring customer service representatives(Non Voice process) to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to...
-
Process Associates
2 weeks ago
Thiruvananthapuram, Kerala, India Ecorgy Solutions Full time10:30 PM to 7:30 AM **Job location**:Elippode, Trivandrum**: **Experience **:Minimum 1 year of experience in non-voice process in the BPO industry.**: **Qualification**:Bachelor's degree or Diploma**: **Job Description **:**_Transforming US Healthcare : Seeking Process Associates!_** ***_ About the role_** ***_ _**At Ecorgy Solutions, we’re transforming...
-
Customer Service Representative(Non Voice)
3 weeks ago
Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full timeMYDESIGNATION, the leading youngster brand is now hiring customer service representatives(Non Voice process) to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to...
-
Sales Process Associate
3 weeks ago
Thiruvananthapuram, India Techfaya Innovations Pvt Ltd Full timeCompany Description - FAYA, with its Head-Quarters in Ontario, California, has its Global Technology Centre at Technopark, Trivandrum, India. Our focus of operation revolves around Technology, Marketing, and Branded Merchandise. We help our customers grow their businesses by providing the finest branded merchandise, the most innovative technology platforms,...
-
Client Relationship Officers
2 months ago
Thiruvananthapuram, Kerala, India Ecorgy Solutions Full time9:30 PM to 6:30 AM **Job location**:Elippode, Trivandrum**: **Experience **:Prior experience in English Voice Processing.**: **Qualification**:Any Degree**: **Job Description **:**Requirements**: *** ***: - **Proven experience of 1-5 years in English Voice Processing.****: - **To support the healthcare team in providing and assisting the patient with...
-
Client Relationship Officers
3 weeks ago
Thiruvananthapuram, Kerala, India Ecorgy Solutions Full time9:30 PM to 6:30 AM **Job location**:Elippode, Trivandrum**: **Experience **:Prior experience in English Voice Processing.**: **Qualification**:Any Degree**: **Job Description **:**Requirements**: *** ***: - **Proven experience of 1-5 years in English Voice Processing.****: - **To support the healthcare team in providing and assisting the patient with...
-
Freshers for Non Voice Process
2 months ago
Thiruvananthapuram, India ItJobCell Full time**Job Location**: Trivandrum **Experience**: 0 - 1 Years **Monthly Salary Range**: Not disclosed **Category**: BPO **Posted** Today