Us Voice Process Associate
4 weeks ago
**Responsibilities**:
- Answer incoming phone calls in a timely and efficient manner.
- Schedule and coordinate appointments in the practice management system for patients and clinical staff.
- Provide information, directions, and assistance to physicians, patients, their families, and vendors.
- Collaborate with the healthcare team to support patient care needs.
- Demonstrate professionalism, enthusiasm, competence, and friendliness in all interactions.
- Maintain exceptional attention to detail, accuracy, and timeliness.
- Effectively manage multiple tasks and prioritize work.
- Utilize strong communication skills, both verbal and written.
- Employ problem-solving skills to resolve issues and provide creative solutions.
- Show empathy and a strong customer service orientation.
- Be willing to work night shift (9:30 pm to 6:30 AM) from our office at Elippode, Trivandrum.
**Qualification**:
- Bachelor’s degree
- 1-5 years experience in international voice processing.
- Excellent English communication skills (American accent is preferred)
**Salary**: ₹15,000.00 - ₹30,000.00 per month
Application Question(s):
- Are you located in Trivandrum, Kerala? (On-site role)
- How many years of experience in English Voice Processing?
- Are you comfortable with nightshift (9:30 PM to 6:30 AM) from our office?
Work Location: In person
-
Us Voice Process Associate
4 weeks ago
Thiruvananthapuram, Kerala, India Neogen Care Full time**Responsibilities**: - Answer incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice management system for patients and clinical staff. - Provide information, directions, and assistance to physicians, patients, their families, and vendors. - Collaborate with the healthcare team to support patient care...
-
Us Voice Process Officer
4 weeks ago
Thiruvananthapuram, Kerala, India Neogen Care Full time**Responsibilities**: - Answer incoming phone calls in a timely and efficient manner. - Schedule and coordinate appointments in the practice management system for patients and clinical staff. - Provide information, directions, and assistance to physicians, patients, their families, and vendors. - Collaborate with the healthcare team to support patient care...
-
Process Associate
4 weeks ago
Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time_**Transforming US Healthcare : Seeking Process Associates!**_ - **About the role**_ At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Process Associates to drive exceptional BPO service and elevate our service delivery to...
-
Client Relationship Officer
4 weeks ago
Thiruvananthapuram, India Ecorgy Solutions Full time9:30 PM to 6:30 AM **Job location**:Elippode, Trivandrum, Kerala (WFO)**: **Experience **:1-5 Years of Experience in US Voice Processing**: **Qualification**:Bachelor's Degree & American English Fluency**: *** Responsibilities**: *** ***: - **Answer incoming phone calls in a timely and efficient manner.** ***: - **Schedule and coordinate appointments in...
-
Process Associate
4 weeks ago
Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time_**Transforming US Healthcare : Seeking Process Associates!**_ - **About the role**_ At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Process Associates to drive exceptional BPO service and elevate our service delivery to...
-
Associate- International Voice Process(Freshers)
15 hours ago
Kochi, Kerala, India Affable Management Services Full timePosition - Trainee/Associate No of Open Positions - 30 Job Location - Infopark Phase 2 Kochi Type - Onsite Salary - 15000 - 28000 (based on experience) Other details: Need Graduate/Post Graduate Excellent command over English (Comprehension and Conversation) Flexible to work in rotational shifts Cab facility will be provided. 6 days working with...
-
Customer Care Executive- Us Voice
4 weeks ago
Thiruvananthapuram, Kerala, India Connecting2Work HR Solutions Full timeMaintaining a high level of knowledge about the company's products and services. - Providing feedback to the management team on customer needs and trends. - Contributing to the development of customer support policies and procedures. **Qualifications**: - Bachelor's degree in a relevant field - **Minimum of 2 years of experience in customer service or...
-
Process Associate
4 weeks ago
Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time_**Responsibilities**:_ - _Efficiently manage back-office operations and associated non-voice processes._ - _Manage and address clinician inquiries within designated patient groups._ - _Maintain communication with clinicians regarding patient-related updates._ - _Coordinate with clinicians to arrange additional disciplines required for patients._ - _Ensure...
-
Process Associate
4 weeks ago
Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time**Responsibilities**: - Efficiently manage back-office operations and associated non-voice processes. - Manage and address clinician inquiries within designated patient groups. - Maintain communication with clinicians regarding patient-related updates. - Coordinate with clinicians to arrange additional disciplines required for patients. - Ensure timely...
-
Client Relationship Officers
3 weeks ago
Thiruvananthapuram, Kerala, India Ecorgy Solutions Full time9:30 PM to 6:30 AM **Job location**:Elippode, Trivandrum**: **Experience **:Prior experience in English Voice Processing.**: **Qualification**:Any Degree**: **Job Description **:**Requirements**: *** ***: - **Proven experience of 1-5 years in English Voice Processing.****: - **To support the healthcare team in providing and assisting the patient with...
-
Hiring for Voice Process
4 weeks ago
Kochi, Kerala, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full timeRole & responsibilities We're looking for a passionate individual to join us as International Voice Customer Support representative who can handle the queries from International customers, particularly for U.S, Australia, etc. Perks and benefits Salary - 17- 20k + Cab Allowances( Immediate Joiners Preferred) Weekly five days of work and two days off,For...
-
Kaloor, Kochi, Kerala, India VJ Processing Solution Pvt Ltd Full time**US Mortgage Process Associate, Shift - US Timings** In this role, you will be responsible for process execution and documentation. Process execution would entail working on tasks, which are mostly well-defined and routine. Your work area would also require doing data transactions and interaction via calls. As part of the team, your contribution would also...
-
Senior Process Associate
3 weeks ago
Thiruvananthapuram, India Guidehouse Full timeJob Family:GIC Process (India)Travel Required:NoneClearance Required:NoneDesignation –Senior AssociateOverview:PRIMAY DUTIES AND RESPONSIBILITIESPerforms customer due diligence reviews and seeks to mitigate risks associated to customers risk profile. They apply research and analytic techniques to digest complex information sets to make logical and...
-
Voice Coach
4 weeks ago
thiruvananthapuram, India CareStack™ - Dental Practice Management Full timeVoice Coach – CareStackAbout UsGood Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put, CareStack™...
-
Senior Process Associate
3 hours ago
thiruvananthapuram, India Guidehouse Full timeJob Family: GIC Process (India)Travel Required: NoneClearance Required: None What You Will Do: Performing AML alert reviews where a Transaction Monitoring Analyst seeks to mitigate risks associated to financial crimes and potentially suspicious activity. Applying research and analytic techniques to digest complex information sets in order to make...
-
Voice Coach
4 weeks ago
Thiruvananthapuram, India CareStack™ - Dental Practice Management Full timeVoice Coach – CareStack About UsGood Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put,...
-
Voice Coach
4 weeks ago
Thiruvananthapuram, India CareStack™ - Dental Practice Management Full timeVoice Coach – CareStack About UsGood Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put,...
-
Voice Coach
4 weeks ago
thiruvananthapuram, India CareStack™ - Dental Practice Management Full timeVoice Coach – CareStack About Us Good Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put,...
-
Senior Process Associate
4 weeks ago
Thiruvananthapuram, India Guidehouse Full timeJob Family:GIC Process (India)Travel Required:NoneClearance Required:NoneWhat You Will Do: Performing AML alert reviews where a Transaction Monitoring Analyst seeks to mitigate risks associated to financial crimes and potentially suspicious activity.Applying research and analytic techniques to digest complex information sets in order to make logical and...
-
Customer Service Associate
3 days ago
Thiruvananthapuram, Kerala, India Yarab Technologies Pvt Ltd Full timeWe are looking for a self-motivated and reliable individual, with a genuine passion for customer service. We want to deliver great customer service to all our UK customers. Our Advisors are the focal point for our customers to help manage and resolve their queries. You’ll play a vital role in providing effective and efficient solutions for our...