Current jobs related to Voice Coach - Thiruvananthapuram - CareStack™ - Dental Practice Management
-
Associate Ii
4 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: A Voice Associate should under very mínimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data Associate should under very mínimal guidance effectively...
-
Associate Iii
4 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and assists Lead I - BPM.rnA Data Associate should independently...
-
AGM - Mass Distribution
4 months ago
Thiruvananthapuram, India Vodafone Idea Limited Full timeVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...
-
Associate I
4 months ago
Thiruvananthapuram, Kerala, India UST Global Full time0 - 2 Years- 2 Openings- Trivandrum**Role description**: Role Proficiency: A Voice Associate should under continuous guidance be able to take customer support calls effectively and efficiently; follow the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data...
-
Associate Ii
4 months ago
Thiruvananthapuram, Kerala, India UST Global Full time2 - 3 Years- 1 Opening- Trivandrum**Role description**: Role Proficiency: A Voice Associate should under very mínimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data...
-
Agm - Mass Distribution
3 months ago
Thiruvananthapuram, Kerala, India Vodafone Idea Full timeJob Req ID: 43562- Location: Trivandrum, IN- Function: Sales and Distribution- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing...
-
Sl Therapist
3 months ago
Kaniyapuram, Thiruvananthapuram, Kerala, India Thanal by Daya Full time**Job description** **SL Pathologist** We are looking for a skilled, sympathetic Speech Pathologist to provide quality care for our patients. The speech pathologist will perform screenings, assess patient condition, and design therapy and treatment plans to help the patient develop necessary speech skills. You should be caring and knowledgeable about...
Voice Coach
5 months ago
Voice Coach – CareStack
About Us
Good Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put, CareStack™ is rewriting the rules of what an intelligent solution should look like for dentistry.
CareStack™ is a venture funded by the same VC funds whose portfolio include Facebook, Flipkart, Freshdesk, Dropbox, BookMyShow, and many other leading technology enterprises.
We are constantly seeking to engage with passionate people with a high degree of personal accountability and an intense passion in building healthcare solutions that make a global impact.
Responsibilities
Be a specialist in the enterprise software of CareStack and the Business - US Dentistry - to be able to support external stakeholders of the software platform.
Assess communication and soft skills in calls and emails in accordance with sampling plans.
Assist agents with their grammar, pronunciation, syllable stress, and other skills in the English language and culture.
To improve employee performance, offer consistent coaching and criticism.
Intermittently assist in design and development of training material.
Create plans of action for the bottom quartile and make sure they advance along the learning curve.
Must collaborate with numerous teams and procedures.
Gather customer feedback and share with our Product, Sales and Marketing team
Should be ready to work in US shift timing
Skills and Qualifications
Graduates in any discipline with excellent verbal and written communication skills.
Min 3 - 4 years experience working as a ‘Voice Coach’
Good analytical, problem-solving and system thinking ability
Mandatory experience in handling US geography, UK & Australia will be an added advantage
Expertise across Accent neutralization, rapport building, listening skill development etc
Familiar with healthcare Industry will be a plus
Self-starter and a good team player with the ability to multitask in a high-pressure, fast-paced environment
Location
Trivandrum
Note:As part of our interview process, we conduct an initial shortlisting to identify candidates who closely match our requirements. While we strive to notify all applicants about their status, if you do not receive a response from us, please understand that your profile has not been shortlisted at this time.