Freight Appointment Clerk

3 weeks ago

New Delhi, India ShipBob, Inc. Full time

As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:

- **Write Your Career Story**. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
- **Experience Global Impact and Global Connection.** At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
- **Grow With An Ownership Mindset. **We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.

**Title**: Freight Appointment Clerk

**Role Description**:
The Freight Appointment Clerk is responsible for managing freight appointments for both merchant prepaid as well as ShipBob managed freight of which includes but is not limited to: actioning escalations as raised by the merchant care team regarding missed appointments for merchants attempting to either pick-up from or deliver freight to our facilities. This role will be responsible for freight support across the ShipBob and Merchant Plus network as well as to resolve merchant escalations, process review, and reporting requirements on all freight scheduling matters. This person in this position will have potential for a new role "advancement" within 2 to 3 years depending on business needs and growth.

**What you'll do**:

- Support regional and process managers to timely resolve carrier freight scheduling non-compliance as well as to identify and solution gaps in existing processes.
- Reschedule carrier appointments per merchant care requests.
- Track missed delivery and pick-up appointments for both merchant and ShipBob managed freight.
- Presenting process or product shortfalls that could be improved upon for the network.
- Maintaining multiple reports specific to Freight as well as Control Tower team standard work.
- Assisting Merchant care / Merchant experience with merchant escalations for freight related issues and concerns.
- Support carriers by phone by providing directions / locating ShipBob facilities as well as assisting carriers with appointment related questions.
- Additional duties and responsibilities as necessary.

**What you'll bring to the table**:

- Excellent multitasking ability as there are several platforms traversed daily.
- Flexibility on schedule (may require some overtime / staying late due to tasks).
- Solid analytical skills, with experience in reports, Excel, Google and following processes.
- Excellent problem solving skills.
- Teamwork and Integrity: we want to make sure we work together and are transparent within our organization; if something is missed, it is called out and fixed in real time.
- Reliability is critical to this role. This position is time intensive, and requires a dedicated person who can plan ahead and use time off wisely so workload is covered.

**Reports to**:Director, Control Tower

**Perks & Benefits**:

- Medical & Accidental Insurance
- All Purpose Leave (casual & sick time): 12 days
- Earned Leave: 15 days
- Public Holiday: 12 days
- Generous Maternity & Paternity Leave
- Quarterly Wellness Day
- Employee Assistance Program
- Work From Home Allowance
- Referral Bonus Program

**About You**:
At ShipBob, we're looking to bring on board people who embody our core values:

- Be **Mission-Driven.** We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
- Be **Humble**. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
- Be **Resilient.** Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
- Be a **Creative Problem Solver.** As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our "favorite" solution.
- **Be Safety Minded.** It's not just talk; it's the way you work.

**About Us**:
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.

As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
- ShipBob provides equal employment opportunities to

  • Office Clerk

    4 weeks ago

    New Delhi, India Gravity Facility Management Solutions Pvt. Ltd Full time

    **Job Summary**: The Office Clerk will perform routine clerical duties to support the organization. - **Supervisory Responsibilities**:_ - None. - **Duties/Responsibilities**:_ - Performs clerical duties including typing, filing, and completion of simple forms. - Answers phones, directs calls to appropriate individuals, and prepares messages. - Copies,...

  • Law Clerk

    2 weeks ago

    Delhi, Delhi, India S.P Singh Advcocate and Associates Full time

    URGENTLY REQUIRED LAW CLERK / MUNSHI FOR COURT WORK IN LAW CHAMBERS. FRESHERS CAN APPLY. WORK REQUIREMENTS ARE BASIC KNOWLEDGE OF READ AND WRITE OF ENGLISH ALONG WITH REACHING THE LAW CHAMBERS EVERY DAY (EXCEPT SUNDAY) SHARP 09.15 AM. WORK IS WITH RESPECT TO FILE MANAGEMENT AND OTHER CLERICAL WORK IN LAWYER S CHAMBER. INTERESTED PERSONS PLEASE SCHEDULE...

  • Admin Clerk

    2 weeks ago

    Okhla, Delhi, Delhi, India Helpmate solution Full time

    Title: Administrative Clerk Location: Okhla, Delhi Experience : 1 to 2 years Qualification : Graduate **Responsibilities**: 1. Perform various clerical tasks such as data entry, filing, scanning, and maintaining records. 3. Assist in scheduling appointments, meetings, and travel arrangements for team members. 4. Prepare and format documents, reports,...

  • Drayage Freight Broker

    1 week ago

    delhi, India Platton Full time

    CANDIDATES ONLY WITH EXPERIENCE AS A FREIGHT BROKER IN THE UNITED STATESCANDIDATES ONLY WITH EXPERIENCE AS A FREIGHT BROKER IN THE UNITED STATESCANDIDATES ONLY WITH EXPERIENCE AS A FREIGHT BROKER IN THE UNITED STATESWe are a global supply chain solutions company founded in Seattle - US, that consists of highly inspired, and STEM-educated individuals who can...

  • Freight Broker

    3 weeks ago

    Delhi, India VR Infotek Full time

    Calling all Telesales Professionals! Join our Outbound Calling Team in the US Logistics Industry! In this role, you will: Make outbound calls to potential clients, introducing our freight brokerage services. Effectively communicate the value proposition of our services and tailor solutions to meet clients' needs. Generate leads, schedule appointments, and...

  • Administrator Clerk

    4 weeks ago

    Sarita Vihar, Delhi, Delhi, India Helpmate solution Full time

    Title: Administrative Clerk Location: Kalindi Kunj metro station Experience : Freshers to 2 years Qualification : Graduate **Responsibilities**: 1. Perform various clerical tasks such as data entry, filing, scanning, and maintaining records. 3. Assist in scheduling appointments, meetings, and travel arrangements for team members. 4. Prepare and format...

  • Administrator Clerk

    2 hours ago

    Sarita Vihar, Delhi, Delhi, India Helpmate solution Full time

    Title: Administrative Clerk Location: Kalindi Kunj metro station Experience : Freshers to 2 years Qualification : Graduate **Responsibilities**: 1. Perform various clerical tasks such as data entry, filing, scanning, and maintaining records. 3. Assist in scheduling appointments, meetings, and travel arrangements for team members. 4. Prepare and format...

  • Library Clerk

    3 weeks ago

    Delhi, India U.S. Embassy & Consulates in India Full time

    **Hiring Path**: - Open to the public **Who May Apply/Clarification From the Agency**: All Interested Applicants/ All Sources **Security Clearance Required**: Public Trust - Background Investigation **Appointment Type** Permanent **Appointment Type Details**: **Marketing Statement**: We encourage you to read and understand the Eight (8) Qualities of...

  • Clinic Receptionist

    2 months ago

    Delhi, Delhi, India Adriyana Services Pvt. Ltd. Full time

    We are looking for a full-time Front Desk Clerk to join our team in Delhi, India. The Front Desk Clerk will be responsible for greeting patients, scheduling appointments answering phone calls, and other receptionist duties. This is an on-site role. **Qualifications**: - **Phone etiquette, receptionist duties, and clerical skills ** Excellent communication...

  • Supply Clerk

    1 week ago

    Delhi, Delhi, India U.S. Embassy & Consulates in India Full time

    Hiring Path: Open to the publicWho May Apply/Clarification From the Agency:All Interested Applicants / All SourcesSecurity Clearance Required:Public Trust - Background InvestigationAppointment TypePermanentAppointment Type Details:Marketing Statement:We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you...

  • Library Clerk

    1 week ago

    Delhi, Delhi, India U.S. Embassy & Consulates in India Full time

    Hiring Path: Open to the publicWho May Apply/Clarification From the Agency:All Interested Applicants/ All SourcesSecurity Clearance Required:Public Trust - Background InvestigationAppointment TypePermanentAppointment Type Details:Marketing Statement:We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you...

  • SAP TMS Consultant

    3 weeks ago

    new delhi, India HTC Global Services Full time

    SAP TMS ConsultantExperience: 5+ yearsLocation: remoteNotice Period: Immediate to 10 daysCritical Skills5+ years of Functional experience in SAP Transportation Management with min 1 to 2 end to end implementations on S/4 HANA.Possess solid knowledge in SAP TM Master Data including Business Partner, Dangerous Goods transportation network such as Locations,...

  • SAP TMS Consultant

    1 month ago

    new delhi, India HTC Global Services Full time

    SAP TMS ConsultantExperience: 5+ yearsLocation: remoteNotice Period: Immediate to 10 daysCritical Skills5+ years of Functional experience in SAP Transportation Management with min 1 to 2 end to end implementations on S/4 HANA.Possess solid knowledge in SAP TM Master Data including Business Partner, Dangerous Goods transportation network such as Locations,...

  • Executive Assistant

    1 week ago

    Delhi, Delhi, India Clerk-Tech Full time

    Responsibilities:Manage email correspondence, calendar scheduling, and appointment booking for the team.Organize and maintain digital files, documents, and records.Assist with preparing reports, presentations, and other business documents as needed.Serve as a point of contact for internal and external stakeholders, handling phone calls, emails,and...

  • Supply Clerk

    3 weeks ago

    Delhi, India U.S. Embassy & Consulates in India Full time

    **Hiring Path**: - Open to the public **Who May Apply/Clarification From the Agency**: All Interested Applicants / All Sources **Security Clearance Required**: Public Trust - Background Investigation **Appointment Type** Permanent **Appointment Type Details**: **Marketing Statement**: We encourage you to read and understand the Eight (8) Qualities of...

  • Sales Operations

    4 days ago

    Delhi, Delhi, India ASPINWALL AND COMPANY LTD Full time

    Aspinwall and Company Limited is one of the earliest commercial enterprises in the Malabar Coast, established in the year 1867, by the legendary English trader and visionary, John H. Aspinwall. In the early ’70s, when the English owners decided to disinvest, a major portion of the company’s shareholding was taken over by the Erstwhile Royal Family of...

  • Legal Supervisor

    1 week ago

    Delhi, India Saraswati Educational Society Full time

    Office of the Deputy Police Superintendent Anti Corruption Department Ernakulam Unit, Kaathukadavu, Kallur, Date: 24/08/17 No.QV - 67/2016-Ekm QUICK VERIFICATION REPORT Sir, Subject: Allegation against Waqf Board Chief Executive Officer Shri. B.M. Jamal - in relation to conducting quick verification and submission of report Notice: CMP-2222/2016/ECM...

  • Receptionist

    3 weeks ago

    New Delhi, India RDS FREIGHT INTERNATIONAL PVT.LTD Full time

    **Job Description: Receptionist** **Role**: Receptionist **Responsibilities**: - Greet and welcome visitors with a friendly demeanor. - Answer and direct incoming phone calls. - Provide basic information about the company to callers and visitors. - Maintain a neat and organized reception area. - Manage incoming and outgoing mail and packages. - Schedule...

  • Account Manager

    1 week ago

    Delhi, India Virtual Professional Full time

    Job DescriptionAn Account Manager’s main role is to manage, service, and grow customers relationships. They work to satisfy customers’ needs and requests, respond to their queries in a timely manner and deliver a positive customer experience.Requirements •Communicate with customers to understand their requests and goals•Respond to customers’...

  • SAP TMS Functional Consultant

    1 week ago

    Delhi, India HTC Global Services Full time

    Overall is 12+ yrs and 5+ years of Functional experience in SAP Transportation Management with min 2 end to end implementations on S/4 HANA.Possess solid knowledge in SAP TM Master Data including Business Partner, Dangerous Goods transportation network such as Locations, Routes, Zones and resources vehicles, Trailers, HU etcHands on experience in OTR (order...