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Customer Care Executive

1 month ago

Lucknow Uttar Pradesh, India Prakir TheFinAcademy Pvt. Ltd. Full time

**Customer Care Representative**

**We are looking for an enthusiastic Customer Care Representative to help generate sales and build customer relationships by closing deals over the phone.**

**Key Responsibilities**:

- Contact potential customers to promote products/services using provided scripts.**:

- Answer customer inquiries and address any concerns.**:

- Understand customer needs to close sales effectively.**:

- Refer prospects to the field sales team when needed.**:

- Update customer information and process orders accurately.**:

- Handle customer complaints to uphold the company’s reputation.**:

- Work towards meeting sales targets and contribute to future growth.**:

- Maintain detailed records of calls and sales activities.**

**Requirements and Skills**:

- Interest in telesales or sales/customer service roles.**:

- Ability to meet sales goals, preferably over the phone.**:

- Familiarity with CRM software and phone systems (preferred).**:

- Quick learner, able to explain products/services clearly.**:

- Strong English communication skills.**:

- Good interpersonal and negotiation abilities.**:

- Ability to handle rejection and stay calm under pressure.**

**Location: IIM Road, Maharishi University, Lucknow**
**Salary-8k to 12k**
**Full-time Onsite**
**Contact: 888742279**

Pay: ₹8,000.00 - ₹12,000.00 per month

Supplemental Pay:

- Commission pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person