Cec-subject Matter Expert-vrm-branch Banking-vrm

4 months ago

Thane, India Kotak Mahindra Full time

**Job Role: Subject Matter Expert-VRM**
- Subject Matter Expert-VRM (SME) responsible to close Life Insurance and General Insurance from the leads Transferred from Relation Manager.
- Collaborating with fulfilment to ensure best in class conversion ratios.
- Adherence to Standards of Performance.
- Measure of outcomes - NPS and Sales Quality
- Adherence to Information Security norms & quality process norms.
- This skill will also do sales with the leads Transferred to them.
- Responsible for quality communication and productivity.
- Complete the logs specified by the process (End-of-day target).
- To be aware of and comply with any updates about the process.
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

**Job Requirements**:

- Should be a least graduate.
- Should not have employment gap for more than a month.
- Should have at least completed a 2 year in current org.
- Better soft skills - conversational skills and English versant scores 7+.
- Flexible to work on rotational week offs.
- Experience in selling Insurance.

  • Cec-subject Matter Expert-vrm-branch Banking-vrm

    7 months ago

    Thane, India Kotak Mahindra Full time

    Job Role: Manage the K-VRM desk. Ensure all request received are actioned within TAT. Maintain & release K-VRM dashboard. Manage the VRM inbound helpline, both mapped & unmapped customers. Assist the team coach with OJT incase batch > 12 officers. To take customer escalations on calls taken by new officers. Ensure workstation and system IDs...

  • Quality Analyst – Elite Banker

    6 months ago

    Thane, India IDFC FIRST Bank Full time

    Role / Job Title:  Quality Analyst – Elite Banker Function/Department:  Branch Banking Job Purpose: The role entails listening to the calls made by the VRM's to their portfolio customers and guiding them towards proper closures / policy adherence of the Bank. Ensure that our product offerings / service details are pitched correctly. Role...

  • Center Head

    1 month ago

    thane, India IDFC FIRST Bank Full time

    Center Head – Elite Banker( VRM Channel ) Location - Thane - Hiranandani Reporting - National Sales Head – Elite Banker Number of openings - 1 About IDFC FIRST Bank : IDFC FIRST Bank is on a mission to transform banking experience for Indian customers to bank in the way that’s most convenient for them—anytime and anywhere. When you combine our...

  • Field Sales Officer

    6 months ago

    Thane District, Maharashtra, India Humaniquee Full time

    Profile - VRM AND branch banking location - Mumbai Experience - 1 to 2 years in insureance **Salary**: ₹17,000.00 - ₹26,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Ability to commute/relocate: - Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1...

  • Center Head

    1 month ago

    Thane, India IDFC FIRST Bank Full time

    Center Head – Elite Banker( VRM Channel )Location - Thane - HiranandaniReporting - National Sales Head – Elite BankerNumber of openings - 1About IDFC FIRST Bank :IDFC FIRST Bank is on a mission to transform banking experience for Indian customers to bank in the way that’s most convenient for them—anytime and anywhere. When you combine our strengths...

  • Center Head

    1 month ago

    thane, India IDFC FIRST Bank Full time

    Center Head – Elite Banker( VRM Channel )Location - Thane - HiranandaniReporting - National Sales Head – Elite BankerNumber of openings - 1About IDFC FIRST Bank :IDFC FIRST Bank is on a mission to transform banking experience for Indian customers to bank in the way that’s most convenient for them—anytime and anywhere. When you combine our strengths...

  • Center Head

    1 month ago

    Thane, India IDFC FIRST Bank Full time

    Center Head – Elite Banker( VRM Channel )Location - Thane - HiranandaniReporting - National Sales Head – Elite BankerNumber of openings - 1About IDFC FIRST Bank :IDFC FIRST Bank is on a mission to transform banking experience for Indian customers to bank in the way that’s most convenient for them—anytime and anywhere. When you combine our strengths...

  • IDFC FIRST Bank | Center Head

    3 weeks ago

    Thane, India IDFC FIRST Bank Full time

    Center Head – Elite Banker( VRM Channel )Location - Thane - HiranandaniReporting - National Sales Head – Elite BankerNumber of openings - 1About IDFC FIRST Bank :IDFC FIRST Bank is on a mission to transform banking experience for Indian customers to bank in the way that’s most convenient for them—anytime and anywhere. When you combine our strengths...

  • Center Head

    1 month ago

    Thane, India IDFC FIRST Bank Full time

    Center Head – Elite Banker( VRM Channel )Location - Thane - Hiranandani Reporting - National Sales Head – Elite BankerNumber of openings - 1About IDFC FIRST Bank : IDFC FIRST Bank is on a mission to transform banking experience for Indian customers to bank in the way that’s most convenient for them—anytime and anywhere. When you combine our strengths...

  • Center Head

    1 month ago

    Thane, India IDFC FIRST Bank Full time

    Center Head – Elite Banker( VRM Channel )Location - Thane - Hiranandani Reporting - National Sales Head – Elite BankerNumber of openings - 1About IDFC FIRST Bank : IDFC FIRST Bank is on a mission to transform banking experience for Indian customers to bank in the way that’s most convenient for them—anytime and anywhere. When you combine our strengths...

  • ▷ [High Salary] Center Head - Elite Banker (VRM Channel)

    1 month ago

    Thane, India IDFC FIRST Bank Full time

    Center Head – Elite Banker( VRM Channel )- Location - Thane - Hiranandani- Reporting - National Sales Head – Elite Banker- Number of openings - 1About IDFC FIRST Bank :IDFC FIRST Bank is on a mission to transform banking experience for Indian customers to bank in the way that’s most convenient for them—anytime and anywhere. When you combine our...

  • IDFC FIRST Bank | Center Head

    1 month ago

    thane, India IDFC FIRST Bank Full time

    Center Head – Elite Banker( VRM Channel ) Location - Thane - Hiranandani Reporting - National Sales Head – Elite Banker Number of openings - 1 About IDFC FIRST Bank : IDFC FIRST Bank is on a mission to transform banking experience for Indian customers to bank in the way that’s most convenient for them—anytime and anywhere. When you combine our...

  • IDFC FIRST Bank | Center Head

    1 month ago

    thane, India IDFC FIRST Bank Full time

    Center Head – Elite Banker( VRM Channel )Location - Thane - Hiranandani Reporting - National Sales Head – Elite BankerNumber of openings - 1About IDFC FIRST Bank : IDFC FIRST Bank is on a mission to transform banking experience for Indian customers to bank in the way that’s most convenient for them—anytime and anywhere. When you combine our strengths...

  • IDFC FIRST Bank | Center Head

    1 month ago

    thane, India IDFC FIRST Bank Full time

    Center Head – Elite Banker( VRM Channel ) Location - Thane - Hiranandani Reporting - National Sales Head – Elite Banker Number of openings - 1 About IDFC FIRST Bank : IDFC FIRST Bank is on a mission to transform banking experience for Indian customers to bank in the way that’s most convenient for them—anytime and anywhere. When you combine our...

  • Elite Banker-first Wealth

    6 months ago

    Thane, India IDFC FIRST Bank Full time

    **Role / Job Title**: Elite Banker-First Wealth **Function/Department**: Retail Liabilities **Job Purpose**: VRM will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive remittances, mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and...

  • Elite Banker

    6 months ago

    Thane, India IDFC FIRST Bank Full time

    **Role / Job Title**: Elite Banker-NRI **Function/Department**: Retail Liabilities **Job Purpose**: NR VRM will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive remittances, mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and...

  • Elite Banker- Bharat Banking

    6 months ago

    Thane, India IDFC FIRST Bank Full time

    **Role / Job Title**: Elite Banker - Bharat Banking **Function/Department**: Rural Liabilities **Job Purpose**: Elite Banker - Bharat Banking will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive CASA deepening, mobile banking adoption & usage, increase cross-sell of products...

  • Elite Banker-First Wealth

    7 months ago

    Thane, India IDFC FIRST Bank Full time

    Role / Job Title:  Elite Banker-First Wealth Function/Department:  Retail Liabilities Job Purpose: VRM will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive remittances, mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and...

  • Elite Banker

    7 months ago

    Thane, India IDFC FIRST Bank Full time

    Role / Job Title:  Elite Banker-NRI Function/Department:  Retail Liabilities Job Purpose: NR VRM will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive remittances, mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and...

  • Subject Matter Expert

    6 months ago

    Thane, India Evertiz Solutions Full time

    Position Content Development Manager (Subject Matter Expert ) Reports to Academic Head **Responsibilities**: not limited to Storyboard, scripting, recording, voice over, create assessment & activities.. & responsible for constant up-gradation as per changes - Help in preparation of instruction plan (time table) to ensure completion of schedule as...