Receptionist Office Assistant
4 months ago
**Job Title**: Receptionist cum Office Assistant (Female Only)
**Key Responsibilities**:
- Answer phone calls, direct inquiries to the appropriate department, and provide accurate information to callers.
- Handle customer feedback, address concerns, and ensure customer satisfaction.
- Process and manage orders from our website and online marketplaces, ensuring accurate and timely fulfillment.
- Maintain and update customer records, ensuring all information is accurate and up to date.
- Coordinate with other departments to ensure smooth workflow and resolve any issues related to orders or customer service.
- Assist with general office duties, including filing, data entry, and maintaining office supplies.
**Qualifications**:
- Proven experience as an office assistant or in a related administrative role.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other office software.
- Familiarity with e-commerce platforms and order management systems is an advantage.
- A friendly and professional demeanor with a customer-focused attitude.
**Working Hours**: Monday to Saturday, 10 AM - 6 PM]
**Location**: 26A, Poorvi Marg, Vasant Vihar, New Delhi, India - 110057
If you are a proactive and detail-oriented individual who thrives in a dynamic environment, we would love to hear from you
**Job Types**: Full-time, Permanent
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Application Question(s):
- Will you be able to commute office daily
- Monday to Saturday (10:00AM - 06:00PM)? Our office is located in Vasant Vihar. Nearest Metro is Vasant Vihar Metro.
**Experience**:
- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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