Outbound Executive

2 months ago

Greater Noida, India High Street Essentials Full time

**About Us**

Welcome to High Street Essentials Pvt. Ltd., the fashion house behind brands like Indya and Faballey. Here we're building the nation's biggest omni-channel clothing business—with over 18 exclusive brand outlets, 250 large format retail outlets, and an international e-commerce presence in 37+ countries.

Building on its 12-year legacy in the ethnic wear space, Indya is taking rapid steps towards becoming the country’s biggest wedding and occasion wear brand. We seek aggressive and dynamic professionals to join us on this journey and offer them an entrepreneurial playground to fulfil their career ambitions. If this sounds appealing to you, join us now
- **Position: Outbound Executive**_
- **Location: Warehouse - Greater Noida **_

**Responsibilities**:
**Order Processing**:

- Oversee the picking, packing, and dispatching of customer orders.
- Ensure accurate order fulfillment and on-time shipping.
- Verify order details and address any discrepancies.

**Inventory Management**:

- Coordinate with inventory control to manage stock discrepancies and ensure proper stock rotation.

**Shipping and Logistics Coordination**:

- Coordinate with logistics partners to schedule and track shipments.
- Ensure adherence to delivery timelines and resolve any shipping issues.

**Quality Control**:

- Implement quality checks to ensure products are in good condition before dispatch.
- Maintain high standards of packing to prevent damage during transit.

**Documentation and Reporting**:

- Maintain accurate records of all outbound shipments
- Prepare and submit reports on outbound operations performance and metrics.

**Customer Service**:

- Collaborate with the customer service team to address and resolve order-related queries and issues.
- Ensure a high level of customer satisfaction through efficient outbound operations.

**Process Improvement**:

- Identify and implement process improvements to enhance efficiency and accuracy.
- Stay updated with industry best practices and technologies.

**Coordination with Other Departments**:

- Work closely with procurement, sales, and inventory teams to ensure alignment of outbound operations with overall business objectives.

**Requirements**:

- Bachelor’s degree in any segment.
- Excellent organizational and multitasking skills.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced and dynamic environment.
- Preferred experience of working on Unicommerce Platform.

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 7007090856

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