Patient Calling

3 weeks ago


Whitefield Bengaluru Karnataka, India Starmark Software Pvt.Ltd Full time

**Customer Support - Patient Calling (US Healthcare)**

**Responsibilities**:

- Patient calling representatives address patients' concerns about their accounts
- Help with billing issues and negotiate to collect unpaid debt
- Their duties include creating payment plans and taking patients' payments
- When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment
- Good phone communication skills help working with patients and clearly explaining policies and details.
- Experience in AR calling is an added advantage
- Excellent verbal and written communication skills
- Good knowledge in MS Excel and word
- Flexible with Night shift timings
- Adaptability and willingness to go the extra mile when needed.

**Job Types**: Full-time, Permanent

Pay: ₹282,000.00 - ₹500,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Monday to Friday
- Night shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 2 years (preferred)

Work Location: In person


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