Outbound Voice Process Executive
5 months ago
Job Opportunity: Outbound Voice Process Executive
**Work Type**: On Site
**Shift Timings**: Day Shift
**Languages**: English, Hindi
**Experience**: 0 - 5 years
**Qualification**: Minimum 12th Pass
**Age**: 18 - 30 years
Description:
**Responsibilities**:
- Conduct outbound calls following provided scripts.
- Explain products/services and address potential customer inquiries.
- Capture and maintain accurate customer records.
- Meet daily/monthly sales or appointment targets.
- Uphold professional standards and deliver exceptional customer service.
- Provide timely and courteous responses to customer inquiries.
- Establish and nurture positive customer relationships.
- Adhere to communication procedures, guidelines, and policies.
- Identify and escalate urgent issues according to established protocols.
**Requirements**:
- Minimum educational qualification: 12th pass.
- Fluent in both Hindi and English.
- Age between 18 to 30 years.
- Previous experience in outbound calling preferred.
- Strong communication and negotiation skills.
Pay: ₹15,000.00 - ₹16,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (required)
Work Location: In person
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