Executive - Outbound Voice Process
5 months ago
Position : Outbound Voice Process Executive
**Shift Timings**: Day Shift
**Work Type**: On Site
**Languages**: Hindi, English
**Skills Required**: Excel, Computer
**Experience**: 0 - 3 years
**Qualification**: 12th
**Age**: 18 - 30 years
**Responsibilities**:
- Making outbound calls to potential customers.
- Introducing products/services and explaining their benefits.
- Conducting product demonstrations or presentations over the phone.
- Addressing customer questions and concerns effectively.
- Following up with customers to close sales or schedule appointments.
- Maintaining accurate records of calls and customer information.
- Achieving daily, weekly, and monthly sales targets.
- Collaborating with the sales team to ensure customer satisfaction and business goals.
**Requirements**:
- Excellent communication skills in English (both verbal and written).
- Previous experience in outbound sales or telemarketing preferred.
- Persuasion and influencing skills.
- Strong negotiation and objection handling abilities.
- Goal-oriented, self-motivated, and driven.
- Proficiency in MS Office and CRM software.
Position 2: Inbound Voice Process
**Process**: Inbound (Voice)
**Languages**: Good English + Hindi
**Shifts**:
- Rotational shifts for boys (7am to 4 pm & 4 pm to 1 am)
- Day rotational shifts for girls (7am to 4 pm & 11 am to 8 pm)
- Rotational week offs
**Salary**: 15,000 INR in hand + Incentives
**Qualification**: 12th & Above
Pay: ₹15,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (required)
Work Location: In person
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