Customer Care Outbound Voice
5 months ago
**Position**: Outbound Voice Process Executive
**Location**: Bangalore, India
**Shift Timings**: Day Shift
**Work Type**: On Site
**Languages**: Hindi, English
**Skills**: Excel, Computer
**Experience**: 0 - 3 years
**Qualification**: 12th
**Age**: 18 - 30 years
**Responsibilities**:
- Make outbound calls to potential customers to promote products or services.
- Conduct product demonstrations or presentations over the phone.
- Answer customer queries and address concerns effectively.
- Follow-up with customers to close sales or schedule appointments.
- Maintain accurate records of calls and customer information.
- Achieve daily, weekly, and monthly sales targets.
- Collaborate with the sales team to ensure customer satisfaction and meet business goals.
**Requirements**:
- Excellent communication skills in English (both verbal and written).
- Previous experience in outbound sales or telemarketing preferred.
- Persuasive and influential with strong negotiation skills.
- Goal-oriented, self-motivated, and driven.
- Proficiency in MS Office and CRM software.
**Shifts**:
- Rotational Shift for boys: 1st Shift 7am to 4pm & last shift 4pm to 1am.
- Day Rotational shift for girls: 1st Shift 7am to 4pm & last shift 11am to 8pm.
- Rotational Week Off
**Salary**: 15000 in hand + Incentives
**Qualification**: 12th & Above
Pay: ₹15,000.00 - ₹16,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
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