Amazon Customer Support Representative
5 months ago
**Responsibilities**:
- Provide accurate and detailed information about our products, services, and policies to assist customers effectively.
- Resolve customer complaints and concerns with empathy, patience, and a customer-focused approach.
- Collaborate with internal teams to ensure prompt and satisfactory resolution of customer inquiries.
- Maintain accurate and up-to-date records of customer interactions and transactions.
**Qualifications**:
- Proven experience in customer support or related roles.
- Strong communication skills with a friendly and professional demeanor.
- Familiarity with Amazon's Seller platform and tools.
- Empathetic and patient approach to customer interactions.
- Excellent problem-solving abilities and the ability to multitask.
- Proficiency in written and spoken [English And Hindi].
- Previous experience in same industry is a plus.
**Salary**: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
- Customer service: 2 years (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 7838668638
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