Customer Service Representative | Professional Support Expert
3 weeks ago
We are seeking a detail-oriented and organized Customer Service Representative to join our team. In this role, you will be responsible for providing top-notch support to our customers, resolving issues efficiently, and ensuring a positive experience. Key responsibilities include:
- Responding to customer inquiries in a timely and professional manner
- Resolving customer complaints and concerns in a fair and consistent manner
- Providing product information and recommendations to customers
- Escalating complex issues to senior team members as needed
Requirements:
- 2+ years of customer service experience
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
What we offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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