Customer Support
6 months ago
Answer incoming customer phone calls and take appropriate action for each call
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
- Input data into the company computer platform to keep each customer record updated
**Job Types**: Full-time, Permanent
**Salary**: ₹18,000.00 - ₹23,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Karol Bagh, Delhi, Delhi (required)
Ability to Relocate:
- Karol Bagh, Delhi, Delhi: Relocate before starting work (required)
Work Location: In person
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