Customer Support

6 months ago


Karol Bagh Delhi Delhi, India Zecruiters Jobconnect Private Limited Full time

Answer incoming customer phone calls and take appropriate action for each call
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
- Input data into the company computer platform to keep each customer record updated

**Job Types**: Full-time, Permanent

**Salary**: ₹18,000.00 - ₹23,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Karol Bagh, Delhi, Delhi (required)

Ability to Relocate:

- Karol Bagh, Delhi, Delhi: Relocate before starting work (required)

Work Location: In person


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