Customer Support
3 months ago
**Urgent Requirement for the position of the customer support Service ( Location-Ranibagh)**
2.Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.
3.Identify and escalate customer requests to managers when there’s a complex issue
4. Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients.
5. Inform customers about new features and functionalities
Qualifications and skills:
1.Minimum qualification: High-school diploma. Graduates in any stream can also apply.
2.**Excellent written and verbal communication skills (English).**
3.Good documentation skills. Proficiency in using Microsoft Excel and Word is an added advantage.
4.**Sound problem-solving skills to find the root cause of customer issues.**
Pay: ₹14,000.00 - ₹17,000.00 per month
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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