Customer Support/telecaller

4 weeks ago


Rani Bagh Delhi Delhi, India Giffy Infotech Private Limited Full time

Urgent Hiring for Tele caller/Customer Support,(immediate Joiner Require)

**Job Description**:

- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Utilizing software, databases, scripts, and tools appropriately.
- Adhering to all company policies and procedures.

**Qualifications**:

- High school diploma or equivalent.
- More education or experience may be preferred.
- Exceptional customer service, active listening, verbal and written communication skills, professional phone voice.
- Understanding of company products, services, and policies.
- Ability to ask prying questions and diffuse tense situations.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Day shift
- Morning shift
- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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