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Customer Relationship Executive

4 weeks ago

Karol Bagh Delhi Delhi, India Uplinex- Connecting Talent Full time

Job Summary

We are seeking a proactive and motivated **Customer Relationship Executive **to join our team. In this role, you will be responsible for building and maintaining strong relationships with clients, addressing their needs, and ensuring a positive customer experience. Your focus will be on supporting client engagement, driving satisfaction, and fostering long-term partnerships.

**Key Responsibilities**
- Build and maintain strong, long-lasting customer relationships by understanding client needs and ensuring satisfaction.
- Act as the primary point of contact for client inquiries and provide timely and effective solutions.
- Collaborate with internal teams to ensure seamless service delivery and resolve any customer issues.
- Maintain and update customer records and interactions in the CRM system.
- Identify opportunities for customer growth and upsell additional services where appropriate.
- Assist in customer feedback collection and contribute to service improvement initiatives.

Pay: ₹25,150.29 - ₹35,603.30 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- Total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 9250886260