Customer Relationship Executive
3 months ago
**KEY DELIVERABLES/ RESPONSIBILITIES**
- **Understanding customer needs**
- CRM executives need to be able to learn about customer needs and complaints, and to explain possible solutions.
**Build relationships**
CRM executives need to be able to build lasting relationships with customers and other team members.
**Use software and databases**
- CRM executives need to be able to use software and databases appropriately.
- **Meet metrics**
- CRM executives need to understand and strive to meet or exceed CRM metrics.
- **Make recommendations**
- CRM executives may be able to make recommendations for products or services that may better suit customer needs.
CRM executives may need to take part in training and other learning opportunities.
**Required Qualification:
- **
**Any Graduate**
**Job Types**: Full-time, Permanent
Pay: ₹11,163.15 - ₹16,000.00 per month
Schedule:
- Rotational shift
- Weekend only
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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