
Customer Relationship Executive
4 weeks ago
**Need a Female Customer Relationship Ex.**
**Location
- Paharganj (Central Delhi)**
**Experience - Min 3 Years**
**Salary
- 20k to 25k**
**Skill - Data Management, Sales Support, Collect Feedback, Customer Engagement, Loyalty Programs, Data Analysis & Good knowledge of Excel.**
**Working Days - 6 Days & 10 to 7 office timing**
**1. Customer Data Management**:
**-Maintain and update customer databases, ensuring accuracy and completeness.**
**-Segment with technical teams for effective issue resolution.**
**2. Customer Engagement**:
**-Coordinate with technical teams for effective issue resolution.**
**3. Customer feedback**:
**-Gather and analyze customer feedback and complaints.**
**-Collaborate with product development and quality control teams to address issues.**
**4. Loyalty Programs**:
**-Develop and manage customer loyalty programs and incentives.**
**-Monitor Customer participation an provide performance reports.**
**5. Sales Support**:
**-Collaborate with the sales team to identify cross-selling and upselling opportunities.**
**-Assist in generating sales leads and tracking lead conversions.**
**6. Data Analysis**:
**-Analyze customer behavior and purchasing patterns to identify trends and opportunities.**
**-Provide insights for product development and marketing strategies.**
**7. Communication**:
**-Create and manage customer communication materials, such as newsletters ,productupdates and promotional content.Qualif**
**Please contact to Neha 7428437200**
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Fixed shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Application Question(s):
- Do you have Experience in Customer Relationship Executive?
**Experience**:
- total work: 2 years (preferred)
- Customer service: 2 years (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 7428437200
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