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Customer Success Executive
1 month ago
**Basic Requirements: ∙**
- Any Graduate/Post-Graduate with sales and consulting aptitude.
- ∙ 1-3 years of experience in sales/pre-sales/client onboarding/counseling/customer success management.
- Freshers can also apply. ∙
- Good analytical and communication skills (English). ∙
- Quick learning ability, adaptability to changing business needs.
- ∙ Willingness to challenge the status quo and achieve business results.
**Key Responsibilities: ∙**
- Tele consult incoming Buyers, assisting them throughout their property search.
- ∙ Attend inbound requests and queries on selected units, scheduling/confirming site visits with trained team members for site visits.
- ∙ Understand the buyer's requirements, update all details in the portal, suggest best options, collect feedback, educate the buyer on facts and real estate appreciations, and guide the buyer to a decision.
- ∙ Moderate negotiations or forward interested buyer profiles to a team of experts for negotiations and settlements.
Pay: ₹25,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 1 year (required)
- Pre-sales: 1 year (required)
Work Location: In person