Customer Success Associate

1 month ago


Bengaluru, India Crio.Do Full time

**Job Title: Associate - Customer Success**

**Company Overview**:
Crio.Do takes pride in being the world's first work-like experiential learning platform. Our mission is to empower developers with high-quality applied learning opportunities, revolutionizing the way technology is learned and careers are transformed. By providing "work-like" Micro-Experiences, we offer developers a taste of real-world problem-solving while enabling tech organizations to discover and nurture exceptional talent.

**Requirements**:

- Strong written and verbal communication skills.
- Highly empathetic with a genuine desire to help individuals grow.
- Active listening skills, patience, and curiosity about how things work.
- Ability to test new processes and make quick decisions in a fast-paced environment.
- Proactive, disciplined, organized, and resilient.
- Eager to learn and open to feedback.
- Ability to manage work in an organized manner and provide progress reports.
- Strong execution rigor and attention to detail.

**Good to Have**:

- Proficiency in handling data and reports using tools like MS Excel.
- Basic understanding of programming.
- Minimum 1 year of experience in customer handling/customer support.

**Perks**:

- Work in a disruptive space, redefining technology learning for software developers.
- Opportunity to be an early member of the team and grow with the organization.
- Work with a founding team experienced in engineering, product management, business, operations, and strategy from renowned companies like Google and Flipkart.
- Competitive compensation and benefits package.

**Additional Details**:

- Location: Bangalore (In-office).
- Shift: Day shift.
- Package: As per company standards.

**Salary**: ₹325,072.81 - ₹550,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you ready to relocate to Bangalore? Y/N
- Currently, are you Working? Yes/ NO
- Are you okay with the compensation company is offering?(4-5.5lpa) Yes/No

**Experience**:

- total work: 1 year (required)
- Customer support: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 9880968703



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